Enabling ePrescribing in Helix
IMPORTANT: ePrescribing has been permitted for practices in New South Wales and Victoria only.
Step 1: Initial Setup
Prior to sending an Electronic Prescription, your site must be registered with eRx Script Exchange to send eScripts. Please check if the practitioners have entity ID in user settings and have an active account. If the entity ID is missing in the user settings, please contact MedicalDirector Customer Support to assist with the setup.
Each practice must have an HPI-O (Healthcare Provider Identifier – Organisation) number, which must be added to the Centre Settings (accessible via the System Administrator login).
Each registered practitioner must have an HPI-I (Healthcare Provider Identifier – Individual) number, which must be updated and saved in the User Settings in Helix.
Ensure all practitioners wishing to participate have Electronic Prescribing enabled in their Preferences settings.
Step 2: Prescribing Electronically
The prescribing workflow in MedicalDirector Helix has been amended to enable ePrescribing. To view the new workflow, read the step-by-step guide.