Helix Updates

From 1 November 2023 higher bulk billing incentives for Commonwealth concession card holders and patients aged under 16 years of age will be introduced and may be co-claimed with the specific consultation items. Please see the MBS Online Fact Sheet for Bulk Billing in General Practice here for further information. 

The new MBS Item numbers that are being released on 1 November to support the triple incentive items are included in the November MBS Fee Update. 

It is not currently possible to automatically add the relevant incentives to only the applicable MBS items 91801, 91802 and 91920 Video Telehealth, and the 91900 and 91910 Phone Telehealth items as this incentive is reliant on the patient being registered at their practice through MyMedicare. At this stage, a patient’s MyMedicare registration is not able to be stored within Helix and therefore unable to be verified as part of this billing workflow. Software Vendors, the MSIA and Services Australia are working together to make this possible in the future.  

To add the new incentive item numbers for eligible patients requires 3 steps detailed below: 

1. Download the November MBS fee schedule
2. Import into Helix MBS fee schedule

Enable Incentives for the item numbers: 

1. Go to ’Settings’
2. Go to ‘Centre’. Click on ‘Centre settings’
3. Find your practice and click the ‘Edit’ icon’
4. Go to ‘Billing’
5. Add the new incentive item number into the ‘Bulk Billing Default Incentive Item No’ field.
6. Click ‘Save’