Pracsoft Updates

MedicalDirector Clinical & Pracsoft 3.17.3a Update


MedicalDirector is pleased to provide your practice with the new MedicalDirector Clinical & Pracsoft 3.17.3a Update, which will provide you with the latest features and functionality to enhance performance, keep your practice informed on the latest drug updates and your clinic aligned with the latest MyHealth Records and Cervical Screening requirements.

Benefits of the new MedicalDirector Clinical & Pracsoft 3.17.3a

Record MyHealth Consent
You can now record patient consent to upload investigation results to their MyHealth Record in line with ADHA requirements.

Enhanced Medication Search facility
Locate single or multi-ingredient medications that share an active ingredient seamlessly with our new updated medication search tool.

Automatic Monthly Drug Updates (MDRef)
Keep up-to-date with the latest monthly drug updates to ensure patient safety.

Secure Health Education and Research Tool MD HEART
Securely share de-identified data, and effectively analyse and understand patient data on a local and national level. Create a wide range of insightful reports national population health comparisons, health trends and clinical research.

Learn more

Updates on the National Cervical Screening Program
New updates to reflect the renewed National Cervical Screening Program aimed at improving early detection via the National Cancer Screening Register.

View our webinar

Performance Improvement Updates
New system enhancements speed up software performance, reducing the time to log on, open patient records and process common searches.


  • Fixes reporting date anomalies.
  • Resolved an issue where an error would appear when attempting to validate IHI.
  • Restriction adding new users and/or practitioners removed.
  • Resolved an issue where the message ‘Pracsoft has stopped working’ is displayed on closing.

For sites on Clinical & Pracsoft 3.16 and above, download EXE.

Download EXE (985MB)
Review upgrade process checklist

For sites on Clinical & Pracsoft 3.12—3.16, download ISO.

Download ISO (2.3GB)
Review upgrade process checklist

Note: This download is an ISO file (DVD image file) and you will need to use third party DVD burning software to create a DVD from this ISO file (or extract the contents using a utility such as WinRAR) in order to use it to install.

System requirements
MedicalDirector Systems Requirements assists practices in identifying their computer hardware, Operating System and software requirements for this release. We recommend that practices consult a Microsoft Certified Technician to determine the exact requirements and licensing arrangements required to meet their specific needs. Please note that they are minimal guidelines and your actual requirements will vary based on your system configuration, installed applications and usage.

View System Requirements here

Release Notes
The MedicalDirector Clinical and Pracsoft 3.17.3a Release Notes outlines the enhancements, modifications and fixes contained in this release.

View Release Notes Here

November 2018 fee update


MedicalDirector is pleased to provide the MBS November 2018 fee update.

The following changes will take effect from 1 November 2018. Read more.

For instructions on updating MBS, RMFS and DVA Allied Health Fees click here.

To obtain the November 2018 MBS fee update, select the ‘Download’ button.


If you are experiencing difficulties activating new item numbers, please follow the instructions below.

 How to Activate New Item Numbers

    1. Open Pracsoft
    2. Select Admin > Fees
    3. Click Add Item
  1. Enter the item number (e.g. 63487) and press the TAB key.
  2. You may be prompted with a message: “The Description has been truncated.  Please enter a shorter description.”
  3. Click OK – the description will automatically be truncated for you
  4. Repeat for any other items required

If you have any questions or you experience any problems applying this update, please contact MedicalDirector Customer Care on 1300 788 802 or log an online inquiry.

Microsoft Jet Database Engine Hotfix


The latest Microsoft Jet Database Engine Update has caused problems with the pathology test data loading within MedicalDirector Clinical.

This update is now available which will assist in fixing this problem. This can be updated will need to be downloaded and applied to all affected computers. Any MedicalDirector applications will need to be closed
whilst this update is applied.

This hotfix update will be effective for versions of MedicalDirector Clinical 3.15.3c and higher.


If you are operating a version of MedicalDirector Clinical below 3.15.3c then please contact MedicalDirector Customer Care.

If you have any concerns please log an online enquiry or contact MedicalDirector Customer Care on 1300 788 802.