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Upgrade to the latest version of MedicalDirector Clinical & Pracsoft

Ready to upgrade?

Select the version your practice is currently running to download the file you need to upgrade.

The installer can only be applied to versions 3.16 and above. It is all you require to upgrade to version 4.0.

Download 4.0a  (3GB ISO)

Note: This download is an ISO file (DVD image file) and you will need to use third party DVD burning software to create a DVD from this ISO file or extract the contents using a utility such as WinRAR in order to install.

View system requirements
View upgrade checklist

Click here to see where to find your current version.

Never upgrade again

MedicalDirector Helix doesn’t require a server on site, new features are released every fortnight and all upgrades are automatic, representing considerable cost savings for practices.

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Prepare your practice to upgrade

System Requirements

Systems Requirements assist practices in identifying their computer hardware, Operating System and software requirements for this release.

View system requirements

Upgrade Checklist

The following checklist contains some important things to take consider before you upgrade to the latest release of MedicalDirector Clinical & Pracsoft.

View checklist

What's new in
MedicalDirector Clinical & Pracsoft 4.0

  • ePrescribing and Active Ingredient Prescribing functionality is now available.
  • You can perform Telehealth consultation with the 'Helix Telehealth' widget in the sidebar.
  • We have feedback options within Clinical, to provide you with the capability to give feedback whenever you want. This will help us to consider, identify and prioritise key areas of improvements within the software.
  • Create custom reports for your practice with new advanced search functionality in the patient search window.
  • Unlock patient files easier with access to the manage patient locks utility on workstations from within Clinical.
  • Find user-defined and supplied templates you require with the new Search functionality for templates in Letter Writer, with the ability to search by template name and filter by state.
  • Re-print previous Cytology and Imaging Requests to assist patients who have lost or misplaced requests.
  • Refer patients to the My Aged Care directly from Clinical using HealthLink’s SmartForms technology.
  • HealthShare directory – the HealthShare integrated directory will simplify the process of finding and addressing referrals to specialists and/or practitioners through Letter Writer.
  • To help with importing either individual or bulk patient records from Best Practice into Clinical from another practice, you can now import Best Practice XML records via MedicalDirector Maintenance.

  • Two new appointment types, namely 'Telehealth' and 'Phone consult' are now added in the Appointment Book.
  • You can now book an online telehealth consult via Pracsoft Appointment Book.
  • Improve front desk inefficiencies by automatically verifying OPV and OVV while patients are being added to the Waiting Room.
  • Save paper by providing patients with an email with their invoice, receipt and reports from Pracsoft as PDF attachment.
  • Simple reallocation for patient appointments with the copy and paste functionality.
  • At-a-glance view of your Waiting Room to assist with the patient flow which shows arrival time in different colours, based on whether the patient is early or late for their appointment.
  • See what you value more with the ability to select which columns show in your Waiting Room.
  • To help with importing either individual or bulk patient records from Best Practice into Clinical from another practice, you can now import Best Practice XML records via MedicalDirector Maintenance.
  • Waiting Room provides you with the details of the patient selected.

Email Invoices, Receipts, and Reports

  • You can now email invoices, receipts, and statements from Pracsoft as PDFs. If you use SMTP for sending emails, this must be configured first in Pracsoft.
  • Settings are available via Setup > Email Settings.
  • Select the SMTP option and click Open SMTP Settings to access SMTP settings. Further information on configuring this window is available by clicking the icon on the setup window.

Recall Audit Trail

  • A Recall Audit Trail is now available from the View menu in the Appointment Book.