Resources
Access a variety of tools and resources on a broad range of topics including clinical strategies, health software, practice research and much more.

Introduction to Helix for General Practitioners
This video walks you, the General Practitioner, through the patient journey within Helix, our cloud-based software solution. Discover how Helix empowers both you and your patients, streamlining your practice and enhancing care delivery.
Bluechip & Medicare ECLIPSE: A look at inpatient claiming
This webinar dives into streamlining inpatient claims for specialists using Bluechip and Medicare ECLIPSE integration.
Beyond Basic Billing: Why Bluechip is the answer for Specialists
Is your current system slowing you down? Discover how Bluechip, the specialist desktop software, streamlines your billing and reporting like never before.
Practitioner Setup Made Easy in Bluechip
This webinar takes yourthrough setting up a new practitioner within MedicalDirector's specialist desktop practice software, Bluechip. Discover how Bluechip's intuitive interface makes adding new members to your team a breeze. Learn the step-by-step process and unlock the full potential of Bluechip for efficient practice management.
Streamlining Your Practitioner Payments
MedicalDirector and Tyro are partnering to present to you the following webinar on streamlining your practitioner payments to help you will learn how to make the payment process more efficient for both you and your patients.
Ultimate Guide to SMS for Medical Practices
Discover the transformative potential of SMS for medical practices with our free Ultimate Guide, providing expert insights and practical tips for improving patient engagement, efficiency, satisfaction, compliance, and leveraging advanced features.
Moving Your Practice to the Cloud
Learn the important considerations you need to make before moving to Cloud and how an IT partner can assist your practice in making the switch.
Harnessing the power of your practice data
This guide will take you through the benefits of effectively utilising your practice data, how you can make your data work for you and top tips on the metrics to be tracking in your practice.
Enabling More Efficient and Responsive Primary Care Through Cloud Technology
All around the world, healthcare providers are adopting cloud-based technology to improve regulatory compliance, help deliver more efficient healthcare, and improve patient outcomes. Learn what is driving adoption of the cloud and the benefits for practices, clinicians, practice staff and patients.
Pracsoft Reporting
MedicalDirector Pracsoft is a simple, intuitive interface designed to simplify administrative workflows and optimise practice efficiency. This webinar will cover a live demonstration of how to set up Pracsoft for the first time and discover some of the tools and tips within the software. This webinar is ideal for practice owners, doctors, nurses and other clinical personnel.
Pracsoft Patient Management Training
MedicalDirector Pracsoft is a simple, intuitive interface designed to simplify administrative workflows and optimise practice efficiency. This webinar will cover a live demonstration of how to set up Pracsoft for the first time and discover some of the tools and tips within the software. This webinar is ideal for practice owners, doctors, nurses and other clinical personnel.
Pracsoft System Admin Training
MedicalDirector Pracsoft is a simple, intuitive interface designed to simplify administrative workflows and optimise practice efficiency. This webinar will cover a live demonstration of how to set up Pracsoft for the first time and discover some of the tools and tips within the software. This webinar is ideal for practice owners, doctors, nurses and other clinical personnel.
Pracsoft Set-up and Configuration
MedicalDirector Pracsoft is a simple, intuitive interface designed to simplify administrative workflows and optimise practice efficiency. This webinar will cover a live demonstration of how to set up Pracsoft for the first time and discover some of the tools and tips within the software. This webinar is ideal for practice owners, doctors, nurses and other clinical personnel.
An Introduction to Bluechip
This recorded demonstration is a great way to see why MedicalDirector Bluechip is a widely recognised practice management software solution for specialists.
How technology can help practices manage compliance
This recorded webinar covers how technology can help practices manage compliance amidst fast-paced and on-going industry change.
Medicare Web Services – Clinical Workflows
This recorded webinar covers a demonstration of the changes in your software, common questions surrounding the new platform, how to upgrade your software, and how you can prepare for the upcoming changes. This webinar is ideal for doctors, nurses and other clinical personnel.
Medicare Web Services – Practice Management Workflows
This recorded webinar showcases a demonstration of the changes in your software, as well as answering common questions surrounding the new platform, how to upgrade your software, and how you can prepare for the upcoming changes. This webinar is ideal for practice managers, owners, and other clerical personnel.
Achieving cost efficiencies without sacrificing quality of patient care
This recorded webinar explores how practices can achieve cost efficiencies while improving patient care with pratice consultant Suzie Herniman.
Delivering flexible patient care in 2022 and beyond
This recorded webinar explores what flexibility looks like when it comes to patient care, what the leading practices are doing to create a flexible experience, and how you can set your practice up to support flexibility in 2022 and beyond.
Calculating the cost of starting your medical practice
Investing in the smartest, most innovative clinical practice management methods from the start will help empower your practice to scale, achieve competitive advantage, while adapting to the needs of your patients now, and in the future. A future-thinking, smart financial plan for any medical practice needs to start with the premise that every dollar spent in healthcare needs to contribute to the most efficient and effective way of providing ideal levels of patient care.
How technology can increase patient volumes
In this short video, we'll explore how cloud clinical software, MedicalDirector Helix, can help practices increase patient volumes and improve practice efficiency with its streamlined workflows and purpose-built, modern design.
Cloud clinical software: is it really more secure?
In this ebook, we’ll explore the fundamentals of security in cloud clinical software and how you can protect your practice from cyber attacks.
The pocket guide to creating a flexible patient care model
In this pocket guide, we’ll explore how to create a flexible patient care model and learn why flexible care is becoming the new way to deliver healthcare.
The National Cancer Screening Register
This recorded demonstration showcases how to set-up and access the new National Cancer Screening Register widget available in MedicalDirector Clinical.
See MedicalDirector Helix in action
Experience MedicalDirector Helix for yourself through a series of short 1 minute videos.
Practice upgrade efficiency calculator
Complete this practice upgrade efficiency calculator to understand the time and costs spent upgrading clinical software in your practice annually.
The pocket guide to cloud clinical software
In this pocket guide, we’ll explore cloud clinical software in more detail, understand the basic features and learn why it truly is the future of healthcare delivery.
The smart guide to reducing costs in your medical practice
This guide will take you through the general costs most medical practices face, and some tips and tricks to help avoid any unnecessary spending.
Manual vs Automatic Upgrades: What’s right for your practice?
This report explores the differences between manual and automatic upgrades with your clinical software, and what is the best option for your practice.
Introduction to MedicalDirector Clinical
This recorded demonstration is a great way to see MedicalDirector Clinical in action and to see the most used general practice software in Australia.
Introduction to MedicalDirector Pracsoft
This recorded demonstration is a great way to see MedicalDirector Pracsoft in action and to see Australia's most popular practice management software.
Patient attitudes — Natural Medicines
To learn more about patient attitudes to alternatives medicines and find out what they know about natural medicines and how comfortable they are talking to their GPs about alternative therapies.
Business Continuity Plan
The aim of a Business Continuity Plan is to restore such services to maintain business functionality and productivity in the shortest time possible.
National Care Plan Eligibility Criteria
The Australian Government, through Medicare, has implemented GP Management Plans to help GPs coordinate care for patients with chronic conditions or terminal illness. This is a quick guide to Australia’s national care plan eligibility criteria.
Free Cyber Security Assessment
As healthcare is becoming increasingly digitised, security remains a crucial element in protecting patient and practice data. Take the free cyber security assessment to find out if your practice is adequately protected.
Free IT Cost Calculator
Your healthcare software is a substantial cost for your practice. When you factor in server costs, infrastructure, licencing and IT support, you can find yourself paying tens or even hundreds of thousands a year — time and resources that could be spent on your patients.
Sample Care Plan
Sample care plan generated using MedicalDirector Care - a fully integrated care planning tool within MedicalDirector software that combines patient information with essential clinical details in a comprehensive format.
Incident Response Team-Planning Worksheet
An incident of any magnitude can be a concerning event for all concerned. Having a plan in place will help you navigate the waters and ensure you have covered off the areas that need attention.
True Cloud vs Remote Desktop Software
At a time when remote work is becoming the norm, many healthcare practices are finding themselves limited by traditional server-based software platforms.
Cyber Security Incident Action Plan
An incident of any magnitude can be a concerning event. Having a plan in place will help you navigate the waters and ensure you have covered off the areas that need attention.
The Impact of COVID-19 on General Practice in Australia
To learn more about the clinical impacts COVID-19 has had on general practice in Australia and what this means for the future.
An in-depth look at Natural Medicines
An Australian-first, discover how the AusDI and Natural Medicines integration unlocks a new level of interactive, evidence-based data on the effectiveness and safety of integrative medicine products and formulations for Australian healthcare professionals.
An Introduction to Marketplace
If you’re a healthcare practitioner or practice manager, this webinar will tell you everything you need to know about how you can tailor your clinical IT systems with state-of-the-art solutions to meet the unique needs of your practice.
Patient attitudes — Generic vs. Branded Medications
To learn more about consumer attitudes to medications, we surveyed 1,400 people to find out what they know about generic vs. branded medications, which one they prefer and why.
ePrescribing and Active Ingredient Prescribing in MedicalDirector Helix and Clinical
ePrescribing and Active Ingredient Prescribing are the latest in a long line of industry changes. Practitioners need to stay current, but the pressure to upgrade software, become familiar with new legislation and update clinical workflows is immense. In this interactive webinar, we’ll discuss the recent changes to prescribing in Australia and demo the new ePrescribing and Active Ingredient Prescribing workflows in MedicalDirector Helix and Clinical.
What’s new in MedicalDirector Clinical & Pracsoft 4.0
A demonstration of what’s new in MedicalDirector Clinical & Pracsoft 4.0, including Active Ingredient Prescribing and ePrescribing, and a look back at the most significant features and updates in MedicalDirector Pracsoft and Clinical 3.19, 3.18, 3.17 and 3.16
Clinical Practice Security Summit
COVID-19 has driven the mass adoption of new technology in clinics all over Australia while at the same time, cyber-attacks are on the rise worldwide. During the Clinical Practice Security Summit, you’ll have the opportunity to hear from leading security experts so you can ensure your practice is set up for success and your patients’ data is kept safe and secure.
Introducing MedicalDirector Care – Making care plans easy
Care plans are an important tool to support patients with chronic health conditions, but they can be complicated and time-consuming. This webinar shows you how MedicalDirector Care is making care plans simple and easy to manage while promoting compliance with Medicare.
Medications masterclass for prescribers and dispensers
Watch as we take a deep-dive into Australia’s most comprehensive and up-to-date database of independent drug monographs, pharmaceutical company product information (PI), consumer medicine information (CMI), product summaries, drug product images, interactions and safety monographs.
What to Include in a Care Plan
The Australian Government, through Medicare, has implemented GP Management Plans (GP Management Plans) to help GPs coordinate care for patients with chronic conditions or terminal illness. This is a quick guide to what must be included in Medicare Benefits Schedule item 721, as at May 2021.
Introduction to Helix for Practice Managers
Find out how Helix, MedicalDirector’s all in one clinical and practice management software in the cloud helps Practice Managers to save time, improve workflow efficiencies and enable a more personalised experience for your patients.
Preparing your practice for ePrescribing
The launch of ePrescribing is fast approaching, and the health industry is working to ensure GP practices, pharmacies and patients are educated and ready, and that prescribing and dispensing technology is aligned to support this important initiative.
Cloud vs on premise – what’s right for your practice?
You’ve probably heard about cloud clinical software but how much of what you’ve heard is accurate? We bust through the myths and delve into the specifics of cloud software platforms and how they can help enable ideal healthcare in a pandemic and beyond. If you’re a healthcare practitioner or a practice manager, this webinar will tell you everything you need to know about cloud clinical software and more.
An Introduction into Medicines Information in MedicalDirector
Watch as we take a deep-dive into Australia’s most comprehensive and up-to-date database of independent drug monographs, pharmaceutical company product information (PI), consumer medicine information (CMI), product summaries, drug product images, interactions and safety monographs.
Introducing Telehealth in MedicalDirector Clinical
Telehealth is now fully integrated into the MedicalDirector Clinical sidebar, offering practitioners a safe and secure way to provide care for patients remotely. Watch a quick recorded demonstration of how easy it is to create and conduct a Telehealth consultation.
COVID-19 and the Evolution of Telehealth
In the face of Coronavirus (COVID-19) healthcare providers must consider the best ways to treat patients while limiting further infection. Ongoing advances in security and usability features are making Telehealth a viable option. Read our report to understand the shifting views around remote care in Australia.
Doctor Google, self-diagnosis and clinical care
‘Dr Google’ – is impacting the relationship between Australians and their health practitioners, as well as how individuals interpret their own health. Gaining significant media coverage, MedicalDirector’s research surveyed over 1,500 Australians, and revealed Australians are now starting to form a ‘habit’ of searching Google for answers before – or instead of – seeking professional medical advice.
The smart guide to starting your medical practice
Ready to run your own practice? Congratulations! Your decision marks a significant turning point in your professional medical career. In this guide, we explain how a smarter way to start a medical practice, based on efficient and scalable processes, can help set you up for success, ensure better patient outcomes and allow you to work in a way that suits you best.
Patient Engagement Survey 2018
In our latest White Paper, we surveyed over 2,000 patients across Australia, to discover what patients really expect from their healthcare providers when it comes to delivering personalised care, including choosing the right communication channels, leveraging technology and providing resources to better manage health conditions.
Interoperability in healthcare
Technology is having a catalyst effect on healthcare, opening up exciting opportunities to vastly improve the flow of information, offer deeper data insights, enhance clinical workflow and optimise better patient outcomes.