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Resources

Access a variety of tools and resources on a broad range of topics including clinical strategies, health software, practice research and much more.

On-demand Webinar

Introduction to Helix for General Practitioners

This video walks you, the General Practitioner, through the patient journey within Helix, our cloud-based software solution. Discover how Helix empowers both you and your patients, streamlining your practice and enhancing care delivery.

On-demand Webinar

Bluechip & Medicare ECLIPSE: A look at inpatient claiming

This webinar dives into streamlining inpatient claims for specialists using Bluechip and Medicare ECLIPSE integration.

On-demand Webinar

Beyond Basic Billing: Why Bluechip is the answer for Specialists

Is your current system slowing you down? Discover how Bluechip, the specialist desktop software, streamlines your billing and reporting like never before.

On-demand Webinar

Practitioner Setup Made Easy in Bluechip

This webinar takes yourthrough setting up a new practitioner within MedicalDirector's specialist desktop practice software, Bluechip. Discover how Bluechip's intuitive interface makes adding new members to your team a breeze. Learn the step-by-step process and unlock the full potential of Bluechip for efficient practice management.

On-demand Webinar

Streamlining Your Practitioner Payments

MedicalDirector and Tyro are partnering to present to you the following webinar on streamlining your practitioner payments to help you will learn how to make the payment process more efficient for both you and your patients.

White Paper

Ultimate Guide to SMS for Medical Practices

Discover the transformative potential of SMS for medical practices with our free Ultimate Guide, providing expert insights and practical tips for improving patient engagement, efficiency, satisfaction, compliance, and leveraging advanced features.

White Paper

Moving Your Practice to the Cloud

Learn the important considerations you need to make before moving to Cloud and how an IT partner can assist your practice in making the switch.

White Paper

Harnessing the power of your practice data

This guide will take you through the benefits of effectively utilising your practice data, how you can make your data work for you and top tips on the metrics to be tracking in your practice.

White Paper

Enabling More Efficient and Responsive Primary Care Through Cloud Technology

All around the world, healthcare providers are adopting cloud-based technology to improve regulatory compliance, help deliver more efficient healthcare, and improve patient outcomes. Learn what is driving adoption of the cloud and the benefits for practices, clinicians, practice staff and patients.

On-demand Webinar

Pracsoft Reporting

MedicalDirector Pracsoft is a simple, intuitive interface designed to simplify administrative workflows and optimise practice efficiency. This webinar will cover a live demonstration of how to set up Pracsoft for the first time and discover some of the tools and tips within the software. This webinar is ideal for practice owners, doctors, nurses and other clinical personnel. 

On-demand Webinar

Pracsoft Patient Management Training

MedicalDirector Pracsoft is a simple, intuitive interface designed to simplify administrative workflows and optimise practice efficiency. This webinar will cover a live demonstration of how to set up Pracsoft for the first time and discover some of the tools and tips within the software. This webinar is ideal for practice owners, doctors, nurses and other clinical personnel. 

On-demand Webinar

Pracsoft System Admin Training

MedicalDirector Pracsoft is a simple, intuitive interface designed to simplify administrative workflows and optimise practice efficiency. This webinar will cover a live demonstration of how to set up Pracsoft for the first time and discover some of the tools and tips within the software. This webinar is ideal for practice owners, doctors, nurses and other clinical personnel. 

On-demand Webinar

Pracsoft Set-up and Configuration

MedicalDirector Pracsoft is a simple, intuitive interface designed to simplify administrative workflows and optimise practice efficiency. This webinar will cover a live demonstration of how to set up Pracsoft for the first time and discover some of the tools and tips within the software. This webinar is ideal for practice owners, doctors, nurses and other clinical personnel. 

On-demand Webinar

An Introduction to Bluechip

This recorded demonstration is a great way to see why MedicalDirector Bluechip is a widely recognised practice management software solution for specialists.

On-demand Webinar

How technology can help practices manage compliance

This recorded webinar covers how technology can help practices manage compliance amidst fast-paced and on-going industry change. 

On-demand Webinar

Medicare Web Services – Clinical Workflows

This recorded webinar covers a demonstration of the changes in your software, common questions surrounding the new platform, how to upgrade your software, and how you can prepare for the upcoming changes. This webinar is ideal for doctors, nurses and other clinical personnel. 

On-demand Webinar

Medicare Web Services – Practice Management Workflows

This recorded webinar showcases a demonstration of the changes in your software, as well as answering common questions surrounding the new platform, how to upgrade your software, and how you can prepare for the upcoming changes. This webinar is ideal for practice managers, owners, and other clerical personnel.

On-demand Webinar

Achieving cost efficiencies without sacrificing quality of patient care

This recorded webinar explores how practices can achieve cost efficiencies while improving patient care with pratice consultant Suzie Herniman.

On-demand Webinar

Delivering flexible patient care in 2022 and beyond

This recorded webinar explores what flexibility looks like when it comes to patient care, what the leading practices are doing to create a flexible experience, and how you can set your practice up to support flexibility in 2022 and beyond.

White Paper

Calculating the cost of starting your medical practice

Investing in the smartest, most innovative clinical practice management methods from the start will help empower your practice to scale, achieve competitive advantage, while adapting to the needs of your patients now, and in the future. A future-thinking, smart financial plan for any medical practice needs to start with the premise that every dollar spent in healthcare needs to contribute to the most efficient and effective way of providing ideal levels of patient care.

Micro Experience

How technology can increase patient volumes

In this short video, we'll explore how cloud clinical software, MedicalDirector Helix, can help practices increase patient volumes and improve practice efficiency with its streamlined workflows and purpose-built, modern design.

White Paper

Cloud clinical software: is it really more secure?

In this ebook, we’ll explore the fundamentals of security in cloud clinical software and how you can protect your practice from cyber attacks.

White Paper

The pocket guide to creating a flexible patient care model

In this pocket guide, we’ll explore how to create a flexible patient care model and learn why flexible care is becoming the new way to deliver healthcare.

On-demand Webinar

The National Cancer Screening Register

This recorded demonstration showcases how to set-up and access the new National Cancer Screening Register widget available in MedicalDirector Clinical.

Micro Experience

See MedicalDirector Helix in action

Experience MedicalDirector Helix for yourself through a series of short 1 minute videos.

Worksheet

Practice upgrade efficiency calculator

Complete this practice upgrade efficiency calculator to understand the time and costs spent upgrading clinical software in your practice annually.

White Paper

The pocket guide to cloud clinical software

In this pocket guide, we’ll explore cloud clinical software in more detail, understand the basic features and learn why it truly is the future of healthcare delivery.

White Paper

The smart guide to reducing costs in your medical practice

This guide will take you through the general costs most medical practices face, and some tips and tricks to help avoid any unnecessary spending.

White Paper

Manual vs Automatic Upgrades: What’s right for your practice?

This report explores the differences between manual and automatic upgrades with your clinical software, and what is the best option for your practice.

On-demand Webinar

Introduction to MedicalDirector Clinical

This recorded demonstration is a great way to see MedicalDirector Clinical in action and to see the most used general practice software in Australia.

On-demand Webinar

Introduction to MedicalDirector Pracsoft

This recorded demonstration is a great way to see MedicalDirector Pracsoft in action and to see Australia's most popular practice management software.

White Paper

Patient attitudes — Natural Medicines

To learn more about patient attitudes to alternatives medicines and find out what they know about natural medicines and how comfortable they are talking to their GPs about alternative therapies.

Template

Business Continuity Plan

The aim of a Business Continuity Plan is to restore such services to maintain business functionality and productivity in the shortest time possible.

Checklist

National Care Plan Eligibility Criteria

The Australian Government, through Medicare, has implemented GP Management Plans to help GPs coordinate care for patients with chronic conditions or terminal illness. This is a quick guide to Australia’s national care plan eligibility criteria.

Quiz

Free Cyber Security Assessment

As healthcare is becoming increasingly digitised, security remains a crucial element in protecting patient and practice data. Take the free cyber security assessment to find out if your practice is adequately protected.

Quiz

Free IT Cost Calculator

Your healthcare software is a substantial cost for your practice. When you factor in server costs, infrastructure, licencing and IT support, you can find yourself paying tens or even hundreds of thousands a year — time and resources that could be spent on your patients.

Template

Sample Care Plan

Sample care plan generated using MedicalDirector Care - a fully integrated care planning tool within MedicalDirector software that combines patient information with essential clinical details in a comprehensive format.

Worksheet

Incident Response Team-Planning Worksheet

An incident of any magnitude can be a concerning event for all concerned. Having a plan in place will help you navigate the waters and ensure you have covered off the areas that need attention. 

Checklist

True Cloud vs Remote Desktop Software

At a time when remote work is becoming the norm, many healthcare practices are finding themselves limited by traditional server-based software platforms.

Checklist

Cyber Security Incident Action Plan

An incident of any magnitude can be a concerning event. Having a plan in place will help you navigate the waters and ensure you have covered off the areas that need attention.

White Paper

The Impact of COVID-19 on General Practice in Australia

To learn more about the clinical impacts COVID-19 has had on general practice in Australia and what this means for the future.

On-demand Webinar

An in-depth look at Natural Medicines

An Australian-first, discover how the AusDI and Natural Medicines integration unlocks a new level of interactive, evidence-based data on the effectiveness and safety of integrative medicine products and formulations for Australian healthcare professionals.

On-demand Webinar

An Introduction to Marketplace

If you’re a healthcare practitioner or practice manager, this webinar will tell you everything you need to know about how you can tailor your clinical IT systems with state-of-the-art solutions to meet the unique needs of your practice.

White Paper

Patient attitudes — Generic vs. Branded Medications

To learn more about consumer attitudes to medications, we surveyed 1,400 people to find out what they know about generic vs. branded medications, which one they prefer and why.

On-demand Webinar

ePrescribing and Active Ingredient Prescribing in MedicalDirector Helix and Clinical

ePrescribing and Active Ingredient Prescribing are the latest in a long line of industry changes. Practitioners need to stay current, but the pressure to upgrade software, become familiar with new legislation and update clinical workflows is immense. In this interactive webinar, we’ll discuss the recent changes to prescribing in Australia and demo the new ePrescribing and Active Ingredient Prescribing workflows in MedicalDirector Helix and Clinical.

On-demand Webinar

What’s new in MedicalDirector Clinical & Pracsoft 4.0

A demonstration of what’s new in MedicalDirector Clinical & Pracsoft 4.0, including Active Ingredient Prescribing and ePrescribing, and a look back at the most significant features and updates in MedicalDirector Pracsoft and Clinical 3.19, 3.18, 3.17 and 3.16

On-demand Webinar

Clinical Practice Security Summit

COVID-19 has driven the mass adoption of new technology in clinics all over Australia while at the same time, cyber-attacks are on the rise worldwide. During the Clinical Practice Security Summit, you’ll have the opportunity to hear from leading security experts so you can ensure your practice is set up for success and your patients’ data is kept safe and secure.

On-demand Webinar

Introducing MedicalDirector Care – Making care plans easy

Care plans are an important tool to support patients with chronic health conditions, but they can be complicated and time-consuming. This webinar shows you how MedicalDirector Care is making care plans simple and easy to manage while promoting compliance with Medicare.

On-demand Webinar

Medications masterclass for prescribers and dispensers

Watch as we take a deep-dive into Australia’s most comprehensive and up-to-date database of independent drug monographs, pharmaceutical company product information (PI), consumer medicine information (CMI), product summaries, drug product images, interactions and safety monographs.

Checklist

What to Include in a Care Plan

The Australian Government, through Medicare, has implemented GP Management Plans (GP Management Plans) to help GPs coordinate care for patients with chronic conditions or terminal illness. This is a quick guide to what must be included in Medicare Benefits Schedule item 721, as at May 2021.

On-demand Webinar

Introduction to Helix for Practice Managers

Find out how Helix, MedicalDirector’s all in one clinical and practice management software in the cloud helps Practice Managers to save time, improve workflow efficiencies and enable a more personalised experience for your patients.

Checklist

Preparing your practice for ePrescribing

The launch of ePrescribing is fast approaching, and the health industry is working to ensure GP practices, pharmacies and patients are educated and ready, and that prescribing and dispensing technology is aligned to support this important initiative.

On-demand Webinar

Cloud vs on premise – what’s right for your practice?

You’ve probably heard about cloud clinical software but how much of what you’ve heard is accurate? We bust through the myths and delve into the specifics of cloud software platforms and how they can help enable ideal healthcare in a pandemic and beyond. If you’re a healthcare practitioner or a practice manager, this webinar will tell you everything you need to know about cloud clinical software and more.

On-demand Webinar

An Introduction into Medicines Information in MedicalDirector

Watch as we take a deep-dive into Australia’s most comprehensive and up-to-date database of independent drug monographs, pharmaceutical company product information (PI), consumer medicine information (CMI), product summaries, drug product images, interactions and safety monographs.

On-demand Webinar

Introducing Telehealth in MedicalDirector Clinical

Telehealth is now fully integrated into the MedicalDirector Clinical sidebar, offering practitioners a safe and secure way to provide care for patients remotely. Watch a quick recorded demonstration of how easy it is to create and conduct a Telehealth consultation.

White Paper

COVID-19 and the Evolution of Telehealth

In the face of Coronavirus (COVID-19) healthcare providers must consider the best ways to treat patients while limiting further infection. Ongoing advances in security and usability features are making Telehealth a viable option. Read our report to understand the shifting views around remote care in Australia.

White Paper

Doctor Google, self-diagnosis and clinical care

‘Dr Google’ – is impacting the relationship between Australians and their health practitioners, as well as how individuals interpret their own health. Gaining significant media coverage, MedicalDirector’s research surveyed over 1,500 Australians, and revealed Australians are now starting to form a ‘habit’ of searching Google for answers before – or instead of – seeking professional medical advice.

White Paper

The smart guide to starting your medical practice

Ready to run your own practice? Congratulations! Your decision marks a significant turning point in your professional medical career. In this guide, we explain how a smarter way to start a medical practice, based on efficient and scalable processes, can help set you up for success, ensure better patient outcomes and allow you to work in a way that suits you best.

White Paper

Patient Engagement Survey 2018

In our latest White Paper, we surveyed over 2,000 patients across Australia, to discover what patients really expect from their healthcare providers when it comes to delivering personalised care, including choosing the right communication channels, leveraging technology and providing resources to better manage health conditions.

White Paper

Interoperability in healthcare

Technology is having a catalyst effect on healthcare, opening up exciting opportunities to vastly improve the flow of information, offer deeper data insights, enhance clinical workflow and optimise better patient outcomes.

White Paper

Healthcare in the cloud

In a sector as important as healthcare, the potential for technology to optimise workflows and outcomes, deliver insights to inform future-planning, and improve the sustainability of care delivery cannot be ignored.