Since the first emergence of the COVID-19 virus in March 2020, general practices around Australia were asked to adopt a completely new way of delivering healthcare, seemingly overnight. Since then, practices have had to be flexible enough to deal with the (almost daily) changing situation, yet strong enough to protect their patients and healthcare providers against the threat of the virus. The toll that the COVID-19 pandemic has taken on general practices simply cannot be under-estimated. And this impact has been felt at every level of general practice.
While the volume of visits has remained largely unchanged, what has changed is the way these services are delivered. This report seeks to highlight the most significant changes we’ve seen and provide some commentary on the reasons for the changes.
Read our report to learn about: