What our customers say about our Helix practice management software
Protect data with industry-leading security
Helix is built on the Microsoft Azure cloud platform, which undertakes
extensive accreditation reviews with the Australia Signals Directorate
and spends $1 billion on security globally each year.
Helix ensures your data is backed-up across two data centers in Sydney
and Melbourne, meeting stringent Australian privacy standards.
Switching is safe, simple and personal.
With a dedicated team that will work with you throughout the process, we ensure that switching to Helix is quick, easy and your patient data is fully secure and protected with encryption throughout migration. We’ll train each user to ensure that using Helix quickly becomes second nature.
PATIENT COMMUNICATION FEATURES
Enable quality patient engagement
Set recalls and reminders
The recall system enables the practice to deliver quality care and patient engagement, particularly for patients with mental health and other chronic conditions.
Manage patient bookings with SMS appointment reminders
Reduce the rate of no-shows with automated two-way SMS appointment reminders. Patients can reply, accept or decline appointments and the status is updated automatically in the system. You can also see a patient’s arrival status to help staff proactively manage patients and practitioners.
Efficient letter writer
The letter writer includes preloaded templates and the option to create additional templates. Populate letters with digital signatures and send correspondence via secure messaging, reducing the need for paper-based communication. Create letters directly populated with patient clinical information, increasing face-to-face time with the patient and reducing the administrative burden on health professionals.
HOLISTIC MEDICAL SOFTWARE
Everything you need on one screen
View patients’ history in a timeline including previous visits, consult notes, My Health Record uploads, referrals, imaging and pathology results, additional recipients copied into a patient’s lab results.
Full patient record
Obtain a holistic view of a patient’s entire clinical history, by accessing their full record, current health summary, family history, medications plus new consult notes - all in one screen.
Enter treatment plans, reasons for visits, history and examination. Set and assign tasks to streamline communications between a doctor, administration team and practice manager. Set billing type, item numbers and record these straight to the patient queue to streamline billing. Use abbreviations and keyboard shortcuts for quick navigation.
See Helix in action
As our industry moves towards increasingly digitised processes, interoperability and connected systems, Cloud practice management software is the future of healthcare delivery in Australia. Enable ideal healthcare with Helix.
Frequently Asked Questions
Yes, Helix is integrated with ePrescribing so you can provide prescriptions to patients with the click of a button.
Try MedicalDirector Helix
Complete the form below to request a free trial or book a demo of MedicalDirector Helix.