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Marketplace Partner


Australia’s leading patient engagement platform
Trusted by over 9,000 GPs across Australia

  • Juggling too many appointments?
  • Reception staff flat out with phone calls?
  • Waiting room crowds wearing you down?
  • Patient no-shows costing your practice time and money?

HotDoc helps save time, manage appointments, reduce no-shows and boost continuity of care

Save time

Reduce reception workload and patient waiting times with online appointments.

Less no-shows

Increase patient attendance rates and reduce late cancellations with recalls and reminders.

Boost patient engagement

Enhance loyalty and continuity of care with targeted and relevant health messages.

No new patient fees

Means more resources to focus on better patient care.

Seamlessly process payments

For scripts and referrals without in-person consultations.

Product Compatibility

HotDoc is currently compatible with Helix and Pracsoft

Key Features

  • Online bookings
  • Reminders
  • Recalls
  • Check-in kiosks
  • Patient survey tools
  • and more!
Request a callback

Product Compatibility

  • Pracsoft
  • Clinical


"Adding HotDoc to our existing MedicalDirector Pracsoft and Clinical solutions has been a game changer. It’s revolutionised our practice, had a positive impacton streamlining the patient booking process, helped increase the number of new patients and improve our overall digital footprint and online presence.

We’ve also recently noticed a number of other efficiencies, particularly in the recall stage, which has significantly reduced the administrative burden for nursing and reception staff"

Dr John Hall, Practice Principal,
Downs Rural Medical

70% of Australians want healthcare providers to better use digital tools, mobile technology and the internet to improve their patient experience.*
*Source: MedicalDirector Patient Engagement Survey 2018

Integrate HotDoc with your software