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Clinical Updates

Upgrade to the latest version of Clinical & Pracsoft

⚠️ This is a non-critical software upgrade – you may nominate to skip this upgrade.

Commencing later this year, all practices will be required to upgrade to Clinical 4.2, Pracsoft 4.2, Bluechip 4.1, or MedicalDirector Helix, in line with mandatory upgrades to Medicare Web Services.

Medicare Web Services is a Government-led initiative that will replace the current national infrastructure and will affect Medicare Online, DVA, the Australian Immunisation Register, and more. These later upgrades will be critically important in enabling practices to continue to access Medicare services.

Take advantage of the latest features in MedicalDirector Clinical & Pracsoft 4.1

  • Scan barcodes on vaccine vials to auto-populate batch numbers and serial numbers in Clinical
  • Updated MedicalDirector Password security policies for improved security of patient data
  • When transmitting an electronic paperless prescription, the transfer method and details are now recorded automatically to Progress Notes
  • Two new appointment types have been added to the default appointment type list to support the Covid-19 Vaccine rollout; “Covid-19 Vaccine 1” (Ctrl+1) and “Covid-19 Vaccine 2” (Ctrl+2)
  • Incentive items will no longer automatically apply to Covid Vaccine billing item numbers

Learn more and upgrade today

August 2022 Clinical Drug MDref Update

1 August, 2022

The August 2022 MDref drug database and content update for MedicalDirector Clinical is now available and current from 1 August 2022. The update is a fully rebuilt MDref drug database, CMI (Consumer Medicines Information), PI (Product Information) and updated MedicalDirector Clinical content.

We strongly recommend that you update your MDref database every month. Monthly PBS changes, including new items, Streamlined Authority changes and PBS pricing details, are included in the monthly MDref update. Without this data, you are at risk of creating invalid PBS scripts.

Download August 2022 Drug Update (829 MB)

This update also includes the following:

  • July 19 2022 MBS Fee update
  • Updated Pathology List
    • Capital Pathology
  • Several New Templates and Template Updates

Prerequisites:

  • This MDref update can only be applied to MedicalDirector Clinical 3.12.1 (or above).
  • The update is quite a large file, ensure you allocate sufficient time for this update.

July 2022 Clinical Drug MDref Update

1 July, 2022

The July 2022 MDref drug database and content update for MedicalDirector Clinical is now available and current from 1 July 2022. The update is a fully rebuilt MDref drug database, CMI (Consumer Medicines Information), PI (Product Information) and updated MedicalDirector Clinical content.

We strongly recommend that you update your MDref database every month. Monthly PBS changes, including new items, Streamlined Authority changes and PBS pricing details, are included in the monthly MDref update. Without this data, you are at risk of creating invalid PBS scripts.

Download July 2022 Drug Update (839 MB)

This update also includes the following:

  • July 2022 MBS Fee update
  • Updated Pathology List
    • Capital Pathology
  • Several New Templates and Template Updates

Prerequisites:

  • This MDref update can only be applied to MedicalDirector Clinical 3.12.1 (or above).
  • The update is quite a large file, ensure you allocate sufficient time for this update.

June 2022 Clinical Drug MDref Update

1 June, 2022

The June 2022 MDref drug database and content update for MedicalDirector Clinical is now available and current from 1 June 2022. The update is a fully rebuilt MDref drug database, CMI (Consumer Medicines Information), PI (Product Information) and updated MedicalDirector Clinical content.

We strongly recommend that you update your MDref database every month. Monthly PBS changes, including new items, Streamlined Authority changes and PBS pricing details, are included in the monthly MDref update. Without this data, you are at risk of creating invalid PBS scripts.

Download June 2022 Drug Update (834 MB)

This update also includes the following:

  • Updated Pathology List
    • Capital Pathology
    • Sullivan Nicolaides Pathology
    • North West Pathology
  • Several New Templates and Template Updates

Prerequisites:

  • This MDref update can only be applied to MedicalDirector Clinical 3.12.1 (or above).
  • The update is quite a large file, ensure you allocate sufficient time for this update.

MedicalDirector Clinical & Pracsoft 4.0b patch

The following patch can only be applied to MedicalDirector Clinical & Pracsoft version 4.0. This patch must be applied to all Workstations and the Database Server.

28 April, 2021

Issues Addressed

Clinical

  • Several performance and stability improvements.

Pracsoft

  • Updated AIR to allow COVID-19 provider numbers for immunisation uploads.

Important Upgrade Information

Please find documentation below to assist with your planned upgrade

Please note that the following operating systems are not compatible with the Installer for MedicalDirector Clinical 4.0:

  • Server 2003
  • Small Business Server 2011
  • Windows XP
  • Windows Vista
  • Windows 7

Windows 7.1 versions and above are compatible. Your IT partner may be able to assist you with the necessary operating system updates to enable this upgrade and any associated cost.

All MedicalDirector Clinical practices will need to upgrade to at least version 4.0+ to be compliant with Active Ingredient Prescribing.

If there is anything more we can help you with, simply contact a Customer Service agent via Live Chat during support hours, or call 1300 300 161.

You may also like to refer to the Online Product Help section of our website. Product Help is a comprehensive help file of all MedicalDirector products.

Enabling ePrescribing in Clinical

Step 1: Initial Setup

The Practice

Each practice must have an HPI-O (Healthcare Provider Identifier – Organisation) number, which must be entered in the associated field on the Practice tab in Clinical under the Tools menu.

The practice also requires that eRx Script Exchange is setup on the practice network.

Practitioner

Each registered practitioner must have an HPI-I (Healthcare Provider Identifier – Individual) number, which must be entered in the associated field within the Practitioner’s details.

Step 2: Software upgrade

Upgrade now

Government recommendations for ePrescribers

Communication with your local pharmacies is critical – this will ensure everyone is ready to write and dispense an electronic prescription (noting some pharmacies may require more time and resources to get their dispensing workflow ready). Patients may experience a delay in accessing their medicines including having to return to general practice for a paper prescription if this step is not undertaken.

It is recommended that you confirm that pharmacies in your local area are ePrescribing-enabled, and communicate this to patients when using this form of prescription.

Free on-demand webinar

For a full demonstration of the electronic prescribing process in MedicalDirector Clinical, a webinar recording is now available to watch on-demand.

Watch now

Support Docs

For more support, use the LiveChat widget below.

MedicalDirector Insights 1.8.16 Update

MedicalDirector Insights 1.8.16 is now available for your practice to meet the latest Department of Health and NSW Ministry of Health (for those practices in NSW) requirements for the July 2022 nKPI and NSW KPI reporting period.

View release notes

What do I need to do?

  1. Download and run the .exe file, then follow the instructions as prompted for installation.
  2. Once the new MedicalDirector Insights 1.8.16 version has been installed, you will need to generate a new Ad-hoc collection before you run your nKPI reports.
  3. Navigate to Reporting, and then click nKPI’s. Please review the output of the report and record any unexpected results.
  4. Submit your nKPI report to the Health Data portal.
  5. Log into the health data portal
  6. Locate your new nKPI submission and review the results.

Simply download and run the file on your workstation.

Download (EXE 50MB)

Upgrade Prerequisites

  • Clinical & Pracsoft 3.16+
  • Workstation – Win 7 and above
  • Server – Win 2008 and above
  • Database – SQL Server 2005 & above