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Telehealth is now available in MedicalDirector.

Access secure Telehealth, alongside patient history, pathology, prescriptions and more. Available in MedicalDirector Helix and Clinical.

The simple and secure way to provide care for your patients, remotely.

Video and voice patient consults in three easy steps


Your patients make an appointment and they are sent a link to click at the designated time.


Once clicked, their session is activated and you can join the call from inside your workflow.


Your consultation commences with a video screen right alongside your patient notes screen.

and COVID-19.

In an effort to support general practices during the current COVID-19 pandemic, Telehealth is provided to doctors for free until 31 July, 2020. Fees will be reviewed after this time. MedicalDirector will notify customers of any charges in advance. Charges related to SMS reminders continue to apply where this feature is used in conjunction with Telehealth.

An exclusive offer for our customers

Enable Telehealth with MedicalDirector and Microsoft

In an effort to support the crucial needs of general practice during COVID-19, we have partnered with Microsoft to offer practices 30% off the Microsoft Surface Pro 7 for Business i5/8GB/256 model and 20% off accessories, including type covers and digital pens.

We have also worked with the Australian Government to secure free NBN upgrades to general practices during COVID-19.


Everything you need in one place

With MedicalDirector Telehealth, your consultations are seamlessly integrated into your clinical workflow.

You will be able to view and interact with patient history, notes, pathology and prescription information, as usual – with a tele-consultation window sitting just to the side.

Simplicity and security are assured

MedicalDirector Telehealth is reinforced by the same billion-dollar infrastructure and security protocols that support MedicalDirector software. It is completely secure for both doctor and patient.

Telehealth consultations can operate across different desktop computers and internet browsers (Chrome, Edge, and Internet Explorer versions 11+), as well as on tablet devices, iPhones and Android devices.


Telehealth is fully integrated with MedicalDirector's industry-leading EHR platforms.

Access secure Telehealth in MedicalDirector Helix, alongside patient history, pathology, prescriptions and more.
Launch the secure Helix Telehealth widget in MedicalDirector Clinical, to access remote consultations alongside the patient record.

Ready to support your patients with Telehealth?