Update to NSQHS Standards for day hospitals and private surgeries
The Australian Commission on Safety and Quality in Health Care (ACSQHC) recently announced that healthcare facilities who are accredited to the National Safety and Quality Health Service (NSQHS) Standards will have to develop a plan for implementing systems that can provide information to the My Health Record platform.
Advice from Australian Commission on Safety and Quality in Health Care (ACSQHC)
All public and private hospitals, day procedure services and public dental practices are required to be accredited to the National Safety and Quality Health Service (NSQHS) Standards.
Many other healthcare facilities will also choose to be accredited in order to improve the safety and quality of health care provision. When seeking assessment to the NSQHS Standards, health service organisations must review and provide evidence against Advisory AS18/11.
Actions 1.17 and 1.18 of this advisory relate to health service organisations implementing systems for the use of the My Health Record system.
Connecting My Health Record to your clinical software
To connect to My Health Record you’ll need to use an electronic medical record (EMR) software that is conformant with the My Health Record platform.
MedicalDirector Clinical, which is used alongside half of practices using Bluechip, is conformant with My Health Record.
If you’re using another software product to manage clinical notes, you can check here to see your if your EMR software is conformant with My Health Record.
If you’re interested in MD Clinical as a conformant EMR software for your clinical notes and to connect into My Health Record, you can find out more here.
How to connect to My Health Record
To register and participate in the My Health Record system, your organisation will need to complete the following steps as outlined by ADHA:
- Identify a responsible officer (RO) within your organisation
- Create a PRODA account for the responsible office, any other administrators (‘organisation maintenance officer’ (OMO)), and any clinicians who will be using MHR (if they don’t already have one).
- Register your ‘seed organisation’ and obtain an HPI-O (Healthcare Provider Identifier – Organisation) with the Healthcare Identifier (HI) Service (this can only be done by the RO).
- Register any ‘network organisations’ to link to your seed organisation (multi-site organisations only)
- Link your Healthcare Provider Identifiers in HPOS (Health Professional Online Services) within PRODA:
- HPI-O Healthcare Provider Identifier – Organisation
- HPI-I Healthcare Provider Identifier – Individual (all clinicians)
- Request and download a NASH certificate (National Authentication Service for Health):
- Within HPOS go to: Healthcare identifiers > My organisation details > Certificate tab > Request a NASH PKI site certificate
- NASH certificates are valid for two years and can be requested or renewed by the RO or any OMO
- Link your NASH certificate in MD Clinical (or other conformant software) to turn on My Health Record access.
Other things to consider
Your organisation also needs to make appropriate updates to policies and train adminstrative and clinical teams to ensure they are familiar with policies and procedures.
Resources are available from the ADHA website which may provide further understanding of the My Health Record system including how to register and set up access: My Health Record for healthcare providers | Australian Digital Health Agency.
You can also access two webinar recordings by registering here:
Where to get more help
For queries on the NSQHS Standards and requirements for your health service please contact AdviceCentre@safetyandquality.gov.au or 1800 304 056
For help with understanding how to implement My Health Record in day hospitals or private surgeries, please contact firstname.lastname@example.org