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Helix Updates

Helix Release Notes – 31 January, 2023

31 January, 2023

New features 🎁

Preferred name: The preferred name feature will enable practices to use the patient’s ‘preferred name’ across various patient touchpoints including:

  • SMS recall template (settings)
  • SMS appointment reminders
  • Recall letter template
  • Template management
  • Appointment patient search – lookup
  • Appointment list CSV

Ready to bill: Across bulk billing, DVA, pre-employment, workers compensation and private billing, we’ve alleviated potential confusion caused when patients who have been billed and have paid remain in the ‘ready to bill’ state in the patient queue. We’ve made it clearer when these changes take place and what is required from both administrative and clinical users.


    Bug Fix 🐛

    • Allergies report: As a requirement for accreditation, practices need to submit a report of patients with and without allergies recorded. The report now captures patients with no recorded allergies.