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Helix Updates

Helix Release Notes – 24 June, 2021



  • The recall template is now customisable. Once customised, it will be the default for all future recalls for the practice. This feature will be released in stages over the next 3 weeks.
  • The default time-period for the recall list will now only show upcoming recalls for the next two weeks. The time period can be changed in the filter section on the page if required.  
  • We have added a new recall reason for Covid 19 second dose vaccination.


  • We have improved the automatic practitioner assigning for results that contain multiple addressees.


  • You can now record non-scheduled vaccinations, along with the scheduled vaccinations in NIP.


  • The order of unbalanced records will now show the oldest record first. A maximum of 200 records will be shown in this tab, with new records not appearing on the screen if there are more than 200 records available.

Appointment Book

  • The “Future Appointment Book” icon will now be displayed whether a patient has a future appointment or not.

Daily Visits Report

  • We have improved the description for the Daily Visits report.

Billing Report

  • The information (text) for the “Print Payment Report” button has been improved to help customers know who to contact should there be further problems.

Bug Fixes

  • The correct label details on 4cyte pathology request will now be printed.