Helix Release Notes – 23 June, 2023
23 June, 2023
PIPQI Self-Service: This feature now enables users to automatically generate and download the reports to submit as part of the Practice Incentive Program.
Rescheduled Appointment SMS Reminder: Enables users to send an SMS reminder to patients if an appointment has been rescheduled from Helix.
Multiple replies to SMS Reminders:
- Enables users to view multiple replies from patients in Helix (on the appointment timeline).
- Enable users to view whether a patient has confirmed, declined or responded with an unclear message.
- When a patient responds to an SMS with an ‘unclear’ message, it will turn orange. The patient can then be followed up with directly.