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Helix Updates

Helix Release Notes – 13 April, 2022

New Features

Appointment book time intervals  

  • You can now change the time intervals for the appointment book (currently only showing 5 minute intervals) to 5, 10, 15 30 and 60 minutes depending on your preference.



  • We have introduced the ability to delete and restore items in the inbox and the related inbox items in the patient timeline to assist you in the efficient management of the Inbox.

Patient Timeline

  • We have enabled the ability to select and print multiple items from the patient timeline to save your time during consultation.


  • The permissions have been updated to allow more roles to view the outbox (not the details of the messages), to allow for easier tracking of the status for sent SMD messages


    The following templates have now been added to Helix

    • PRP City East Diagnostic Imaging

    • Macquarie Medical Imaging

    • Neuroscience Trials Australia

    • San Radiology

    • GV Radiology

    • Lumus Imaging – SA

    • Lumus Imaging – NSW/ACT

    • Lumus Imaging – VIC

    • Lumus Imaging – WA

    • West Moreton Health Central Referrals

    Bug Fixes

    Patient Data Extract

    • A reported issue preventing patient data to be extracted has been fixed


    • The recall editor is no longer greyed out when creating a recall from the timeline