Helix Updates

11 May, 2023

Enhancements 🎉

• Recalls dashboard – additions: As part of the ongoing enhancements to the Recalls dashboard , additional column ‘Last Attempt’ has been added to the dashboard as part of this current release.

1. 1. 1. Last attempt displays the last time the practice sent the customer an SMS, recorded a failure or success contact attempt with the customer.

      2. This column gets updated for both urgent and Non-urgent recalls.

      3. This enables practices to follow up on overdue recalls and others that haven’t had a patient follow up for some time

• Death Certificate Deprecation: We have removed the single page Death Certificate to ensure Helix practice’s are following the relevant process in their jurisdictions.