Holiday Support Hours
Thank you to our customers for your support in 2022. It’s a privilege to enable you to provide ideal healthcare every day!
Below you will find the timetable for general customer support during the summer holiday season.
Customer Support Hours AEDT (NSW/VIC/TAS timezone)
| Date | Time |
| Wed 21 - Thu 22 Dec | 8am to 8pm |
| Fri 23 Dec | 9am to 5pm |
| Sat 24 - Tue 27 Dec | Full Close |
| Wed 28 Dec | 9am to 5pm |
| Thu 29 Dec | 9am to 5pm |
| Fri 30 Dec | 9am to 5pm |
| Sat 31 Dec - Mon 2 Jan | Full Close |
| Tue 3 - Fri 6 Jan | 9am to 5pm |
| Sat 7 - Sun 8 Jan | 9am to 2pm |
| Mon 9 - Tue 10 Jan | 8am to 8pm |
Bluechip Onboarding will be on shutdown period and non-operational, effective from the 23rd of December through to the 6th of January inclusively.
Helix Onboarding team will be on shutdown period and non-operational effective from the 23rd of December through to the 6th of January inclusively.
Helix Hypercare will be operating on reduced staff effective from the 23rd of December through to the 6th of January inclusively between 9am-5pm on non-public holidays.
To view the Helix Hypercare, Onboarding and Bluechip Onboarding please click the link below