MedicalDirector's Health Education and Research Tool (MD Heart) is a population health and analytics tool that helps you to benchmark your patients' health with de-identified patient data from your local community and across the country, aiding you in better health outcomes for your patients.
A transparent approach to population health
From the clinicians that are using our software and participating in our network, the following types of data will be extracted:
Pathology and Diagnostic requests
Consult & prescription reasons
Diagnostic information (excludes clinical notes and medical images)
Basic demographic information (excludes all identifiable information)
Diagnosis and test outcomes
Backed by more than 20 years of industry and technical experience, MedicalDirector’s Clinical and Pracsoft practice management software integrate seamlessly together for a truly streamlined solution.
Strict patient data security
In order to uphold patient data security and safety, MedicalDirector has a unique offering in that no personally identifiable information is ever collected from the source. The data is stored in a standardised format from all the participating clinicians and as a result there is no way to re-identify any specific individual.
Meeting the changing needs of modern practice
MedicalDirector is always one step ahead of changes in the healthcare system, evolving its software solutions to meet the clinical needs of modern times.
Frequently Asked Questions
How does MD Heart work?
Before we analyse any patient data from within our networks (70 million patient encounters each year), we strip it of all information that could be used (alone or in combination with other data) to identify unique individuals. To ensure the privacy of patient information, we only report on aggregate data, and only at a level of specificity far removed from the individual patient.
Why do we need MD Heart?
MD Heart allows MedicalDirector to drive innovation in product development, delivering near real-time insights into population health and research into clinical pathways and health demands.
For instance, diabetes is a national epidemic and one that we need to understand at both micro and macro level. Our first set of reports are designed to help you manage your practices’ diabetic patients and compare them to national averages aiding you in better health outcomes for your patients.
Why are you requesting access to patient data?
As part of the new release, we are asking to access de-identified data so that we can deliver near real-time population health insights back to your practice via MD Heart.
The many benefits enabled through your sharing of this de-identified data will be provided back to you as a MedicalDirector Clinical Subscriber or User.
It’s important to note that MedicalDirector cannot and does not access patient records. MedicalDirector only ever access de-identified clinical data, such as reason for visit or diagnosis and pathology requests which is used solely for population health insights and clinical research.
What does de-identified mean?
De-identification is the process used to prevent an individual’s identity from being connected with a dataset. MedicalDirector will only ever access de-identified data and uses a stringent process to ensure the data cannot be linked to an individual.
We ensure the security of your data by collecting only de-identified data from the data that is stored in MedicalDirector Clinical. We make sure this data is anonymous by using principles and algorithms that are consistent with applicable guidelines provided by the Office of the Australian Information Commissioner to remove personal information.
For example, we will not collect progress notes as they could contain personally identifiable data.
The data is de-identified before it leaves your system, as we do not collect the fields that contain personally identifiable information. The de-identified data is then encrypted and securely transferred to MedicalDirector cloud solutions hosted in Australia on the Microsoft Azure platform.
How is MedicalDirector ensuring the data is appropriately stored and is secure?
MedicalDirector has ensured that its data extraction process does not collect any files or tables from MedicalDirector Clinical that we know will contain personally identifiable information, such as your progress notes or patient names etc.
As a second line of privacy, MedicalDirector has also adopted the Data61 (CSIRO) framework for data de-identification. MedicalDirector regularly reviews industry standards for data management and implements testing and updates to its processes and techniques as required.
When collecting or storing multiple data sets in de-identified form, MedicalDirector treats the data sets as personal information unless appropriate security measures and de-identification techniques have been implemented to ensure that the data sets cannot reasonably be combined or matched to re-identify subject individuals.
What if I have data pertaining to Aboriginal or Torres-Strait Islander services?
We take compliance with adhering to the Aboriginal Health and Medical Research Council of NSW (AH&MRC) guidelines seriously and do not capture the information of anyone who identifies as Aboriginal or Torres-Strait Islander.
What does it mean for my practice?
Day-to-day this will not impact the running of your practice, but over time, MD Heart will give you access to near real-time population health management insights to support you in delivering care and managing your practice.
If you use MedicalDirector Insights, the new update will give you access to richer information about your practice and deeper insights into your patients.
How can I participate?
To participate, simply click Confirm to securely share de-identified data and we will start creating the next set of insightful reports for you including:
National Population Health Comparisons
Advanced Reporting and Benchmarks
Who can opt in?
We guarantee that only GP access details activate the MD Heart clinical data-sharing process. Without GP consent, no data-sharing occurs.
Can I opt out?
You can opt-in or opt-out of MD Heart at anytime by accessing the Settings within MD Clinical.
What if my patient wants to opt-out?
If the GP has already opted-in to sharing de-identified data then they can opt an individual patient out by opening the patient details and clicking the ‘Do not include in data collection!’ checkbox.
If the GP has opted-out, then no further action is required as data is not being shared from any patients.
Need more information
Please contact your Account Manager or call MedicalDirector on 1300 300 161 or register your interest below