Patient Engagement Software

Better patient experience. Better health outcomes

From the moment your patient walks into your waiting room, to the moment they feel better, a seamless and personalised experience can make all the difference to ensuring continuity of care. But for many time-poor practitioners, this is doesn’t come easy. At MedicalDirector, our solutions are designed to give you back more time to reconnect with your patients, to offer them the best experience and resources to better empower their health decisions.

We understand Patient Experience

Be hands on with your patients, not your paperwork

Automate patient appointment reminders and manage your schedule easily online, freeing up more time for patient-centric care.

Increased patient satisfaction

Through increased communication, wider access to information and resources, plus greater transparency around patient health, patients are more confident regarding the nature of their condition and diagnoses.

Improve the booking experience

On average, practice bookings increase 215% when practices offer patients a more flexible online booking systems.

Reduce no-shows with
SMS reminders

Reduce the chance of no-shows and enhance continuity of care with MedicalDirector’s automated SMS service that notifies patients about their appointments and test results.

Better patient interactions

Through the use of technology, GPs and patients can communicate with one another more often and provide updates or changes on the patient’s condition, which can help improve diagnoses, reduce medical errors and provide safer, more patient-centric care.

Keep your patients informed.

Keep your patients informed. Provide the best possible patient care by keeping your patients up-to-date with the latest clinical information about their condition before, between and after their appointment.

Here's what our customers have to say


The Family Doctor

“We really like how MedicalDirector’s software and Marketplace Partner Tyro integrate seamlessly. They work well together and are both very stable, fast and easy to use. Features like online reporting, the ease of setup and ongoing support make our clinics more efficient as we continue to grow. We’ve even had patients comment on how streamlined our payment and patient experience is for them."

Helix and Marketplace integrations help increase patient engagement 

  • All-in-one clinical and practice management software
  • Cloud-based solution, accessible anywhere and on any device
  • Patient-centric workflows to improve delivery of clinical tasks
  • Exceptional user experience designed around how GPs think
  • Extensive selection of partner solutions
  • Handpicked for their proven effectiveness and innovation
  • Tailor your health software to your practices’ needs
  • Authorised integrations to give you peace of mind