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MedicalDirector launches comprehensive cyber security solution for healthcare practices

7 June, 2021

Leading healthcare software company, MedicalDirector, has launched MedicalDirector Shield, a comprehensive cyber security solution for healthcare practices.

MedicalDirector Shield includes six key components that work together to protect a practice’s IT systems and data:

  1. An initial security assessment to help practices understand where and how they may be vulnerable to cyber attacks.
  2. A physical intrusion detection device that plugs in to hardware and protects practices by blocking potential intrusions.
  3. 24/7 monitoring by a Cyber Security Operations Centre, giving practices around-the-clock protection.
  4. Monthly incident reporting providing advanced insights on cyber incidents and network weaknesses.
  5. Online cyber security training, giving teams the training and tools to identify and understand the vulnerabilities in the practice and reduce the likelihood of unintentional data breaches.
  6. Guides to help practices respond to incidents so staff know exactly what to do in the event of a cyber security incident.

“The six components of MedicalDirector Shield are designed to work together to protect a practice from cyber attacks, while minimising the impact that such incidents can have on day-to-day operations. Importantly, MedicalDirector Shield provides up-to-date training and tools so that practice staff know exactly how to respond if a cyber attack does occur,” explained MedicalDirector Chief of Technology, Dominique Powis.

MedicalDirector General Manager – Ecosystem, Louise Ryves, described MedicalDirector Shield as a game-changer for the industry.

“We’re proud to offer such a comprehensive solution that helps practices maintain the security of their data and systems, particularly at a time when cyber attacks are becoming more sophisticated and more frequent. All too often, unauthorised individuals are gaining access to healthcare data, putting patients at risk. In fact, healthcare remains the highest reporting industry sector. Without a robust cyber security framework in place, a practice is vulnerable to malicious activity that can result in significant financial and reputational consequences,” said Ryves.

“With MedicalDirector Shield, we’ve made 24/7 monitoring by a Cyber Security Operations Centre accessible to practices of all sizes. This was hugely important to us because we know that small businesses are often the most vulnerable to cyber incidents due to a lack of resources. We believe that MedicalDirector Shield is a real game changer for cyber security in the healthcare industry.”

About MedicalDirector

MedicalDirector is a leading primary healthcare technology company that for over 25 years has provided innovative, proprietary software solutions that help General Practice (GP) and specialist medical practices deliver care to their patients. Our software platform integrates seamlessly to enable faster and more collaborative workflows in medical practices and connectivity into the broader healthcare system.

Approximately 23,000 clinicians use MedicalDirector to manage and deliver 80+ million patient consultations per year, across small and large medical practices. Key software features include practice management, clinical health records, medical billing, reporting, referral management and patient engagement.

Today, MedicalDirector is a first-mover in innovative, cloud-based healthcare software through Helix, and in delivering customisable solutions for medical professionals in Australia and now in the United Kingdom. The comprehensive suite of solutions utilises the latest tools and technologies to simplify workflows and enable interoperability across healthcare systems. With MedicalDirector, medical practices can manage higher patient volumes, improving productivity and providing doctors the flexibility to deliver care anytime, anywhere on any device.

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