Opening your own medical practice: 3 practice management tips
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Opening your own medical practice: 3 practice management tips

Opening your own medical practice is a big step. However, it gives you the ultimate control over how you manage your staff and business processes. A great practice that delivers patient-centric care is one that recruits passionate healthcare professionals who are dedicated to better health outcomes. Having agile processes and systems in place can also ensure efficient hiring, training and retaining great staff.

MedicalDirector’s ebook, ‘The Smart Guide to Starting a Medical Practice,’ reveals key practice and people management tips to keep in mind when starting out. These tips have been designed to create a happy working environment with minimal stress for you and your team. In this article, you’ll find out more about:

  • How to define the vital role of Practice Manager, to get it right the first time.
  • Using the cloud to simplify the process of hiring your practice team.
  • The importance of workplace flexibility, and how to best facilitate this with your staff.

Here’s what to keep in mind if you’re opening your own medical practice

Define your ideal Practice Manager

Having the right Practice Manager is vital. They can make sure your practice runs efficiently, securely and seamlessly as your patient flow continues to grow. Someone who is digitally savvy and patient-outcome oriented will be the cornerstone of a practice that can adapt as the industry evolves.

It’s important to take the time to define this crucial role for your own practice before you start the hiring process. Break down key responsibilities, attributes and skills to make sure they align with your particular needs. Once you start the recruitment process, be sure to ask plenty of questions to find out if a candidate is right for your practice. You want to make sure your values, goals and ways of working are aligned. If you have any doubts during this process, don’t be afraid to follow your instincts and keep your options open.

“A great Practice Manager knows their job is to invent the right systems through which the practice owner’s vision is consistently and faithfully manifested at the operating level of the business,” said Steven Macarounas of the Private Practice. “At the same time, they need to be aligned with the same vision and values of your practice now, and in the future.”

Simplify hiring with the cloud

Hiring the right staff is a key piece of the puzzle, when it comes to opening your own medical practice. It’s important to recruit staff who are passionate about what you’re trying to achieve in your practice. This way, your team is more likely to embrace the agile systems and processes you’ve put in place to reach your vision of ideal patient care.

When starting the Samy Medical Group, Prof Martin Samy wanted to find a smarter, cost-effective way of hiring support staff. His solution was to use reliable, easy-to-use cloud software for much of the practice management. This meant spending less time and money on finding a highly experienced Practice Manager. This may also be the right choice for you in your practice.

“With a cloud system like Helix, it makes managing the practice, the appointments and all the admin work so easy, that we didn’t need to hire a very experienced Practice Manager,” Prof Samy said. “We hired a receptionist who supports four doctors. The team easily manages all appointments and workflow securely through the cloud software.”

Allow workplace flexibility

GP depression and burnout is on the rise. For many practitioners, creating a work/life balance and staying well is a significant priority. A cloud-based clinical and practice management solution like Helix can help by:

  • Offering a more flexible work schedule to fit in with the needs of your team
  • Giving practitioners the ability to easily work and communicate remotely and virtually
  • Automating a number of tasks to help free up valuable time.

These are all great ways to ensure a more well-balanced and efficient team of practitioners in a practice.

For more tips and advice about opening your own medical practice, download our free ebook:  ‘The Smart Guide to Starting a Medical Practice.’

Over to you

What’s your favourite tip? We’d love to know. Please share this article with anyone you think may be interested.


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The smart guide to starting your medical practice