3 Practice management tips when starting a medical practice
A great practice that delivers patient-centric care recruits healthcare professionals that are passionate and dedicated to better health outcomes. At the same time, having agile processes and systems in place can ensure a more efficient way of hiring, training and retaining great staff.
MedicalDirector’s latest ebook, ‘The Smart Guide to Starting a Medical Practice,’ reveals some key practice and people management tips when starting out to ensure a stress-free and happier working environment for you and your team.
1. Define your ideal Practice Manager
Having the right Practice Manager that is digitally savvy and patient-outcome oriented is vital to ensuring your practice runs efficiently, securely and seamlessly as your patient flow continues to grow. This means it’s important to take the time to define the role and break it down thoroughly for your own practice before you start to hire. If you have doubts in the interviewing process, follow your instincts and keep your options open.
“A great Practice Manager knows their job is to invent the right systems through which the practice owner’s vision is consistently and faithfully manifested at the operating level of the business,” said Steven Macarounas of the Private Practice. “At the same time, they need to be aligned with the same vision and values of your practice now, and in the future.”
2. Simplify hiring with the cloud
Great staff are not only motivated and passionate about what you do, but also embrace the agile systems and processes you have put in place to reach your vision of ideal patient care.
When starting the Samy Medical Group, Prof Martin Samy wanted to find a smarter, cost- effective way of hiring support staff, so he spent more time on his cloud software, and less time and money on finding an experienced Practice Manager.
“With a cloud system like Helix, it makes managing the practice, the appointments and all the admin work so easy, that we didn’t need to hire a very experienced Practice Manager,” Prof Samy said. “We hired a receptionist who supports four doctors, and the team easily manage all appointments and workflow securely through the cloud software.”
3. Allow workplace flexibility
With the rise of GP depression and burnout, work/life balance is high on the agenda for more practitioners. A cloud-based clinical and practice management solution like Helix can offer a more flexible work schedule, ability to easily work remotely and virtually, plus automate tasks to help free up valuable time – all fantastic measures to ensure a more well-balanced and efficient team of practitioners.
To find out more, download our free ebook: ‘The Smart Guide to Starting a Medical Practice.’