5 Factors to consider when choosing practice management software
In today’s fast-paced, digital environment, a busy, growing medical practice needs to keep up with the pace of innovation in order to enhance the patient experience. In this article, we take a look at five critical factors to consider when choosing a practice management system for your practice.
1. Boosting efficiency with a flexible solution
The ideal practice management software makes life easier for doctors, practice managers and support staff. A solution like Pracsoft by MedicalDirector for instance, is an intuitive practice management system that can take any practice to the next level of efficiency and professionalism. You can manage patient flows easily using customisable appointment books for flexibility in managing practitioners and appointments, plus leverage a waiting room view to help manage and inform waiting patients and practitioners.
2. Automating tasks to streamline workflow
Automation can be a powerful way to let technology do all the mundane tasks, leaving practice staff and medical professionals time to focus on patient experience and quality of care. An example of automation is having the ability to monitor and manage your practice performance, such as using Pracsoft’s automated reporting tools and business management reports. You can also view patients’ integrated files and results – all at the touch of a button.
3. Enhance patient experience
Enhancing clinical practice efficiencies, improving your booking system and streamlining your workflows has a natural flow-on effect to your patients’ experience. It allows healthcare professionals to spend more quality time with patients and offer more personalised quality of care.
In order to better manage continuity of care, you can also empower your patients and save staff time by offering appointment bookings online, and reduce no-shows using automated SMS reminders and alerts.
4. Stable, reliable cashflow management
The right practice management software needs to have a robust, stable cashflow, billing and accounting function to meet the needs of a busy practice. With a solution like Pracsoft, you can ensure fast, accurate accounts and billing thanks to user-defined fee columns, secure levels of user access, easy online lodging of Medicare and Veterans Affairs claims, the ability to credit funds to multiple bank accounts, automated alerts for outstanding accounts and an extensive reporting module.
Importantly, you can also streamline rebates, improve cash flow and reduce re-keying errors using integrated Medicare Easyclaim and Medicare Online functionality, along with EFTPOS-powered Tyro Easyclaims for rapid rebate processing.
5. A scalable, integrated solution
As your practice becomes busier and grows, the right practice management solution needs to be scalable and adapt to your changing needs. One example of a busy and growing medical practice network getting it right is the Family Doctor, who are a GP-owned network of medical practices spread right across Australia – and growing. The Family Doctor uses Pracsoft by MedicalDirector across 11 sites, all of which are seamlessly integrated with Tyro.
“We really like how MedicalDirector’s software and Tyro integrate seamlessly. They work well together and are both very stable, fast and easy to use. Features like online reporting, the ease of setup and ongoing support also make our clinics more efficient as we continue to grow. We’ve even had patients comment on how streamlined our payment and patient experience is for them.” Jennifer Surie, Operations Manager, at Family Doctor, said.
For more information about Pracsoft by MedicalDirector, visit www.medicaldirector.com/pracsoft