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5 Factors to consider when choosing specialist clinical software

In today’s fast-paced, digital environment, a busy, specialist practice needs to a reliable, stable and secure clinical practice management platform that’s scalable and simple to use.

In this article, we take a look at five critical factors to consider when choosing a practice management system for your specialist practice.

1. Easy, simple and scalable

The ideal practice management software makes life easier for busy specialists, practice managers and support staff. Its functionality needs to be easy to understand, simple to use and has a visual layout that makes managing appointments and accounts transparent.

A solution like Bluechip by MedicalDirector for instance, is an intuitive practice management system designed specifically for specialists. You can manage patient flows easily using customisable appointment books, plus leverage a waiting room view to quickly manage and waiting patients and practitioners.

2. Automating tasks

Automation can be a powerful way to let technology do all the mundane tasks, leaving practice staff and specialists time to focus on patient experience and quality of care. An example of automation is having the ability to monitor and manage your practice performance, such as using Bluechip’s financial reporting tools and accounting reports.

3. Enhance patient experience

Enhancing clinical practice efficiencies, improving your booking system and streamlining your workflows has a natural flow-on effect to your patients’ experience. It allows specialists to spend more quality time with patients and offer more personalised quality of care.

In order to better manage continuity of care, you can also empower your patients and save staff time by offering appointment bookings online, and reduce no-shows using automated SMS reminders and alerts.

4. Stable, reliable and secure

The right specialist practice management software needs to be stable, reliable and secure. With a solution like Bluechip, you can ensure secure levels of user access, while MedicalDirector’s support team offers high levels of support to ensure your software is robust and reliable.

5. A scalable, integrated solution

As your specialist practice becomes busier and grows, the right practice management solution needs to be scalable and adapt to your changing needs. One example of a busy and specialist medical practice network getting it right is the Respiratory & Sleep Medicine Practice, a family-owned vocational practice, which specialises in Respiratory and Sleep Medicine from diagnosis to treatment options.

When the practice first started, it used a paper- based system, was getting harder to manage as the practice became busier. Bluechip, allowed the practice to move away from a paper-based system and leverage an easy to use, automated and seamless appointment management solution, freeing up more time to focus on providing specialist patient care.

“Bluechip is definitely a scalable solution that helps a growing specialist practice,” Practice Manager, Melinda Campbell, said. “In terms of manageability, patients and appointments are all managed quicker and better. Plus through the software, we’re able to run reports to track our growth as well, and offer that as a spread sheet to the practice owners. This helps give us a true reflection of the growth, and gives us more direction as to which way we should be heading.”

 

Patient Engagement Survey 2018

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