A Recall is a reminder given to a patient to remind them that they are due for a visit. A recall also acts as a record that the practice has fulfilled its duty of care to the patient, by recalling them.
In Bluechip, a recall can take the form of a letter, which is printed out and sent to the patient or it can take the form of a phone call that you make to the patient. These recall types are known as 'Print' and 'Contact'. Every recall you create, must be of type 'Print' or 'Contact'.