Bluechip User Guide
About Medicare Easyclaim with Bluechip

Medicare Easyclaim is a system that allows patients to claim instant Medicare benefits at the practice, via your Tyro EFTPOS terminal while at the surgery. You can process Patient Claiming and Bulk Bill via Medicare Easyclaim using Bluechip's Integrated Easyclaim functionality. Detailed information on Medicare Easyclaim can be found from the Medicare Easyclaim web site at: http://www.medicareaustralia.gov.au/public/claims/easyclaim.jsp

Tyro and MedicalDirector developed the first integrated Medicare Easyclaim solution, which links practice software to the EFTPOS/Easyclaim terminal. Other systems currently offer standalone Medicare Easyclaim through conventional EFTPOS terminals. MedicalDirector and Tyro have worked closely with Medicare and the medical community to improve the EFTPOS-based Medicare Easyclaim solution and further capture the needs of the market. The Bluechip and Tyro Easyclaim solution streamlines the billing process and negates the need for re-keying information, saving practice staff valuable time.

Tyro and MedicalDirector have also been working with Medicare to produce a simple reconciliation method, especially for bulk billed claims. Bluechip allows practice staff to reconcile in a similar way to what Medicare Online now does.

Please note that in order to take advantage of this facility you will need to obtain an EFTPOS / Easyclaim terminal from Tyro. The minimum Tyro Production software version compatible with Integrated EFTPOS is 07.01.09. At the time of this writing, the latest version is 08.23.01. The version information for your installed Tyro software can be accessed from the terminal via Menu > Merchant Info.

Please contact Tyro Payment Solution Sales, on (02) 8907 1717, to enquire about obtaining a Tyro EFTPOS/Easyclaim terminal. If at any time you have questions about the terminal or pairing the terminal with Bluechip you can call Tyro Payments helpdesk at the toll free support number 1300 966 639. Tyro Payments' trained staff will assist you with any questions you might have about the terminal.

How It Works

Accounts paid in full:

1.      After the patient/claimant pays their account (using cash, credit card or EFTPOS), their Medicare card details are automatically transmitted from Bluechip.

2.      Bluechip sends the claim details to Medicare for verification. The claim is checked and an approval is sent back a few seconds later.

3.      The patient/claimant then swipes their EFTPOS card through the EFTPOS / Easyclaim terminal, enters their PIN and their rebate is paid into their nominated cheque or savings account on the same day.

4.      Practice staff give the patient/claimant an EFTPOS receipt to confirm their rebate has been paid.

Easyclaim rebates can only be deposited into cheque or savings account.

See Patient Claims with Medicare Easyclaim for more information.

 

For bulk-billing:

1.      If the patient is bulk-billed, the patient will press a button on the EFTPOS keypad to assign their benefit to the health service provider. No signature is required.

2.      The Claim and patient Medicare card details are automatically transmitted from Bluechip.

3.      Claim is checked and approval is sent within seconds.

See Bulk Bill Claims with Medicare Easyclaim for more information.

 

For part-paid accounts:

1.      After the patient/claimant pays their account (using cash, credit card or EFTPOS), the user sends the claim details from Bluechip to Medicare.

2.      The claim is checked and upon approval, a statement and/or cheque in the provider's name will be forwarded to the claimant's address recorded by Medicare. The cheque is then forwarded by the claimant to the provider with any outstanding balance. Where no benefit is assessed as payable, a statement only will be forwarded to the claimant's address recorded by Medicare.

See Part-Paid Claims with Medicare Easyclaim for more information.