1. Select Setup > Lists > Service Items. The Service Item Lists window appears.
o To delete a Service Item List, select the list from the left-hand menu and then click You will be prompted to confirm this action.
o To create a Service Item List, continue now to Step 2.
2. Click The New Service Item List window appears.
3. Enter a Name and Abbreviation for the new Service Item List.
4. (Optional) Select a List Type to assign to the new list from the associated drop-down list. If no other list types are available, the default list type of 'Other Items' will be selected.
5. (Optional) To pre-load items from another list, select the list from the associated drop-down list.
6. Click to save your new Service Items List.