Pracsoft User Guide
Online Claiming

PKI NASH and Location Certificates Expiring 2022

PKI certificates are required by many businesses for maintaining access to digital health tools including electronic prescribing and My Health Record. Two such certificates are about to expire for some practices. These are the National Authentication Service for Health's certificate (commonly referred to as a 'NASH' certificate), and Medicare's 'Location' certificate.

o      The NASH certificate provides secure transactions between your practice and My Health Record and other digital health tools. This certificate is used by MedicalDirector Helix and Clinical, and must be renewed for continued communication between these applications and My Health Record.

o      The Location certificate is used for secure online claiming, amongst others functions, and is used by MedicalDirector Helix, Clinical, Pracsoft and Bluechip. This certificate must be renewed for continued communication between these applications and Medicare or My Health Record.

These changes may affect your MedicalDirector applications. In some instances, updating your practice's PKI certificates is required for continued secure communication between your MedicalDirector applications and Medicare or My Health Record. New certificates have been issued, and are available to download and install. Click here for information on renewing your Certificates.

Adding Vouchers
to a Claim
Processing > Batch Bulk Claims >... Batching Bulk Claims
Processing > Batch Bulk Claims >... Bulk Claims
Processing > Receipt Bulk Payments > Medicare Cancelling Claims and
Deleting All Visits
Deleting Claims
(Same-Day Delete)
DVA Online
Claiming Workarounds
Bulk Bill Overview
Claiming Overview
Patient Claims
Patient Claims
Easyclaim Reconciliation Reporting
Easyclaim Resubmitting
Bulk-Bill Claims
Unpaid Patient Claims
Editing Vouchers
EFTPOS (About)
Error Codes
Exception Codes
Exception Codes
Facility IDs
Processing > Online Patient Claiming > Patient Claims History History of Claims
Immunisation Claims
Nursing Home Claim Workaround
Online Patient Verification (OPV)
Online Veteran Verification (OVV)
Resources > Patient Education Printing Claim Details
Processing > Receipt Bulk Payments Receipting Bulk Payments
Processing > Receipt Bulk Payments > Medicare Removing Vouchers
from a Claim
Resetting a Claim's Status
Resubmitting Easyclaim Bulk-Bill Claims
Processing > Online Patient Claiming > Send Store and Forward Claims Sending 'Store and Forward' Claims
Settings for EFTPOS Terminals
Setup > User Settings Settings (User)
Setup for Online Claiming