1. Select Pracsoft > Processing > Online Claiming.
2. Move all claims to the right of the window except 1 AIR claims.
3. Click Next step > Prepare.
4. Check for the error, taking note of the claim number.
1. Select View > Immunisations.
2. Locate the immunisation claim number.
3. Right-click the affected claim, and select Modify Claim
1. Locate the patient(s) with invalid vaccine batch or sequence numbers or a missing Medicare card number
2. Review the preparation messages to locate any anomalies. Re-prepare the claim if required, to obtain this information.
1. Highlight the voucher/row with the invalid vaccine batch or missing Medicare card number or sequence number/s by clicking in any cell on the associated row.
2. Click Delete. Note that deleting this entry only updates its status to 'DELETED' - it does not remove the voucher from the list.
3. Repeat this process for each affected voucher in the claim.
1. Print the immunisation batch by clicking Print.
1. Repeat Steps 2-4 for all affected immunisation claims.
o If the claim contains only patients that were deleted, this will remove the claim from Step 1.
o If the claim still has valid AIRs, it is now ready to re prepare and transmit.
1. Open MedicalDirector Clinical
2. Select Tools > Options.
3. Select the Links tab.
4. Select Set Advanced Link Options.
5. Place a tick in the Enforce ACIR Validation check box.
1. Open the patient's in MedicalDirector Clinical
2. Within the patient's record, select the Imm tab.
3. Locate the immunisation deleted via Pracsoft > Record Immunisation information.
4. Right-click the entry and click Delete.
5. Re-record the deleted Immunisations, ensuring you enter the correct batch/sequence numbers, or untick the Send to AIR if patient does not have a Medicare card check box.
6. Import into Pracsoft for preparation and transmission.