Following is a list of communications that are required to occur between MedicalDirector provided software components and external systems, rules should be added to your Firewall to allow these to occur.
Source |
Source |
Destination *IP addresses
are provided for clarity but subject to change. |
Destination Port |
Protocol |
Comment |
Applicability |
Server\Standalone Workstation Mobile |
~\Health Communication Network\Common\Maintenance.exe |
Broadcast
(local network) |
1434 |
UDP |
Microsoft SQL Browser Service.
Uses the Microsoft SQL Browser Service to populate Database Properties. This broadcast message cannot span subnets. So, if your MedicalDirector Database Server is on a separate subnet to your Workstation/Mobile machines, Database Properties will not populate. |
Required |
Server\Standalone Mobile |
~Microsoft SQL Server\90\Shared\sqlbrowser.exe |
Any |
1434 |
UDP |
Microsoft SQL Browser Service |
|
Server\Standalone Workstation Mobile |
~Health Communication Network\Medical Director\MDW3.exe |
api.hcn.com.au/prompts/ |
443 |
HTTPS |
Required for Drug/Patient Support Prompts and the Sidebar |
|
api.hcn.com.au |
80 |
HTTP |
||||
Server\Standalone Workstation Mobile |
~Health Communication Network\HCN Automatic Update\Hcn.Common.Updates.Server.exe |
update.hcn.com.au *113.11.232.124 |
443 |
HTTPS |
Automatic Update Notifications |
Required when using the Automatic Update functionality (enabled by default) |
NA |
ICMP |
|||||
download.hcn.com.au |
80 |
HTTP |
Automatic Update External Downloads |
|||
MedicalDirector
Server |
8121 |
HTTP |
Automatic Update Internal Downloads |
|||
Server\Standalone Workstation Mobile |
~Health Communication Network\Medical Director\MDW3.exe |
www3.medicareaustralia.gov.au/pcert/soap/services/ |
443 |
HTTPS |
MyHealth Record access and management |
Required when using Clinical and accessing MyHealth Records |
services.ehealth.gov.au/doesPCEHRExist |
||||||
services.ehealth.gov.au/gainPCEHRAccess |
||||||
services.ehealth.gov.au/getDocumentList |
||||||
services.ehealth.gov.au/removeDocument |
||||||
services.ehealth.gov.au/uploadDocument |
||||||
services.ehealth.gov.au/getDocument |
||||||
Server\Standalone |
~DDI\MDXi\Mdxi.DeliveryService.exe |
lookup.mdexchange.com.au *113.11.232.74, *113.11.232.76 |
443 |
HTTPS |
MDExchange Server hosted by MedicalDirector |
Required when using Clinical and MD Exchange *If you use ePrescribing this is required |
myaccount.mdexchange.com.au *113.11.232.74, *113.11.232.76 |
||||||
upload.mdexchange.com.au *113.11.232.74, *113.11.232.76 |
||||||
download.mdexchange.com.au *113.11.232.74, *113.11.232.76 |
||||||
Server\Standalone
|
~Health Communication Network\Communication Services\Md.Wcf.HostService.exe |
Machine with Workstation/Mobile Role net.tcp://<FQDN or IP if no DNS Suffix>:<First available port in defined range>/Workstation Service |
8090 - 8190 |
TCP |
Communication Services
For more information, see IP and Host Name Resolution Requirements for MedicalDirector Communication Services. |
Required when using Clinical 3.17 or later |
Server\Standalone Workstation Mobile |
~Health Communication Network\Medical Director\MDW3.exe |
MedicalDirector Database Server net.tcp://<FQDN or IP if no DNS Suffix>:<First available port in defined range>/ServerService |
||||
~Health Communication Network\Communication Services\Md.Wcf.Utils.CommunicationServices.exe |
Machine with Workstation/Mobile Role net.tcp://<FQDN or IP if no DNS Suffix>:<First available port in defined range>/Workstation Service |
|||||
Server\Standalone Workstation Mobile |
~Health Communication Network\Medical Director\MDW3.exe |
https://medorders-v1.clinicallabs.com.au (for Clinical / Pracsoft 3.18) |
443 |
HTTPS |
eOrders - a system for securely ordering SDS-based pathology and cytology requests electronically from Abbott Pathology Dorevitch Pathology Gippsland Pathology Laverty Pathology QML Pathology Tasmanian Medical LaboratoriesWestern Diagnostic Pathology |
Required when using Clinical and eOrders |
https://medorders.clinicallabs.com.au (for Clinical / Pracsoft 4.0) |
||||||
https://eorder.apps.sonichealthcare.com (Sonic) |
||||||
https://www.healthshare.com.au (HealthShare) |
||||||
Server\Standalone Workstation Mobile |
~Health Communication Network\Medical Director\MDW3.exe |
http://<MedicalDirector Server>:9080/AduroFormSession |
9080-9090 |
HTTPS |
Healthlink |
Required when using Clinical and Healthlink |
Server\Standalone Workstation Mobile |
~Health Communication Network\Medical Director\MDW3.exe |
microsoft.com |
443 |
HTTPS |
MedicalDirector Clinical Sidebar Platform |
Required when using Clinical and the Sidebar |
digicert.com |
||||||
usertrust.com |
||||||
mixpanel.com |
||||||
starfieldtech.com |
||||||
globalsign.net |
||||||
globalsign.com |
||||||
Server\Standalone Workstation Mobile |
~Health Communication Network\Medical Director\MDW3.exe |
api.healthshare.com.au |
443 |
HTTPS |
Healthshare Referrals Widget. Comprehensive, up-to-date, searchable directory of Australian practitioners. |
Required when using Clinical and the Sidebar |
mdsidebar.medebridge.com.au |
UHG Medical Request Widget. Quick and efficient way to submit medical requests to life insurance companies. |
|||||
medicaldirector.com |
80 |
HTTP |
ePiP Shared Health Summary Calculator. Enable the practice to know if they are achieving the maximum shared health summary upload target for Practice Incentives Program (PIP) requirements. |
Required when using Clinical and the Sidebar |
||
Insights Widget. Practice population health tool that aims to assist the practice in improving the quality of patient health outcomes and practice accreditation. |
Required when using Clinical and the Sidebar |
|||||
Server\Standalone Workstation Mobile |
~Health Communication Network\Medical Director\MDW3.exe |
mdpromptsvr.australiaeast.cloudapp.azure.com |
80 |
HTTP |
Clinical Prompts Widget. Displays clinical prompts in the sidebar as an alternative to pop-up messages. |
Required when using Clinical and the Sidebar |
Server\Standalone Workstation Mobile |
~Health Communication Network\Medical Director\MDW3.exe |
No exclusion required |
Not Applicable |
Not Applicable |
Clock Widget. Analogue Clock. |
Required when using this widget |
Calendar Widget. Calendar with month view. |
||||||
Server\Standalone Workstation Mobile |
~Health Communication Network\Medical Director\MDW3.exe |
mydrgo.com.au |
443 |
HTTPS |
MyDr Go Widget. Quickly issue medical documents to your patients via video consultation. |
Required when using this widget |
www.net-health.com.au |
443 |
HTTPS |
Net-Healthdata Widget. Tele-monitoring widget to help practitioners monitor the vital signs data of the patient. Very useful for patients with chronic conditions. |
Required when using this widget |
||
www.tabnostics.com.au |
443 |
HTTPS |
Tabnostics Widget. A program to download tests performed with the Tabnostics Table. |
Required when using this widget |
||
app.medicalnote.com.au |
443 |
HTTPS |
MedicalNote Importer Widget. Medical note importer. |
Required when using this widget |
||
phn.sentreferral.com |
443 |
HTTPS |
Sent Referral Widget. Streamlines the process of preparing and sending referrals for your patients. |
Required when using this widget |
||
Server\Standalone Workstation Mobile |
~Health Communication Network\Pracsoft\Pracsoft.exe |
MedicalDirector Database Server |
61613 |
TCP |
ActiveMQ based MedicalDirector
Messaging Service |
Required when using Pracsoft 3.17 or later |
Server\Standalone |
~Java\jre6\bin\java.exe |
Machines running MD Pracsoft |
||||
Server\Standalone Workstation *with TYRO Terminal Connected |
~Health Communication Network\Pracsoft\Pracsoft.exe |
58.181.64.0 - 58.181.71.255 |
10443 |
HTTPS |
TYRO
Network Connectivity Requirements |
Required when using Pracsoft or Bluechip with Easyclaim |
58.181.64.0/21, netmask 255.255.248.0 |
||||||
www.tyro.com/ |
80 |
HTTP |
||||
merchant.tyro.com |
443 |
HTTPS |
||||
integration.tyro.com |
||||||
integration.ha.tyro.com |
||||||
integrationdownloads.tyro.com |
||||||
terminaldownloads.tyro.com |
||||||
Server\Standalone Workstation Mobile |
~Health Communication Network\Medical Director\MDW3.exe ~Health Communication Network\Pracsoft\Pracsoft.exe ~Health Communication Network\PracSoft\PSApptBook.exe ~Health Communication Network\Common\SMS\SmsScheduledAgentService.exe ~Health Communication Network\Bluechip\HcnBCSmsService.exe |
api.messagenet.com.au/ |
443 |
HTTPS |
MedicalDirector SMS Scheduling Services and Applications. Ad-hoc SMS are sent from the Applications Scheduled messages are sent by the SMS Services |
Required by sites with a MessageNet account using MedicalDirector SMS Capabilities |
Server\Standalone Workstation Mobile |
~Health Communication Network\Pracsoft\Pracsoft.exe ~Health Communication Network\Medical Director\MDW3.exe ~Health Communication Network\Blue Chip\bluechip.exe |
https://healthclaiming.api.humanservices.gov.au |
443 |
HTTPS |
Medicare requests (e.g. OPV checks, Aus. Imm. Register) |
Required for PRODA and other Medicare interactions. |
Server\Standalone Workstation Mobile |
~Health Communication Network\Pracsoft\Pracsoft.exe ~Health Communication Network\Medical Director\MDW3.exe ~Health Communication Network\Blue Chip\bluechip.exe |
https://proda.humanservices.gov.au/ https://proda-clinical-prodaservice-prod.azurewebsites.net https://proda-bluechip-prodaservice-prod.azurewebsites.net |
443 |
HTTPS |
Retrieving PRODA authentication token. |
Required for PRODA interactions. |