MedicalDirector Knowledge Base
Firewall Rules for MedicalDirector Software

Following is a list of communications that are required to occur between MedicalDirector provided software components and external systems, rules should be added to your Firewall to allow these to occur.

 

Source
(by MedicalDirector Computer Role)

Source
(by Application)

Destination

*IP addresses are provided for clarity but subject to change.
URLs should be used

Destination Port

Protocol

Comment

Applicability

Server\Standalone

Workstation

Mobile

~\Health Communication Network\Common\Maintenance.exe

Broadcast (local network)
255.255.255.255

1434

UDP

Microsoft SQL Browser Service.

 

Uses the Microsoft SQL Browser Service to populate Database Properties. This broadcast message cannot span subnets. So, if your MedicalDirector Database Server is on a separate subnet to your Workstation/Mobile machines, Database Properties will not populate.

Required

Server\Standalone

Mobile

~Microsoft SQL Server\90\Shared\sqlbrowser.exe

Any

1434

UDP

Microsoft SQL Browser Service

Server\Standalone

Workstation

Mobile

~Health Communication Network\Medical Director\MDW3.exe

api.hcn.com.au/prompts/

443

HTTPS

Required for Drug/Patient Support Prompts and the Sidebar

api.hcn.com.au

80

HTTP

Server\Standalone

Workstation

Mobile

~Health Communication Network\HCN Automatic Update\Hcn.Common.Updates.Server.exe

update.hcn.com.au

*113.11.232.124

443

HTTPS

Automatic Update Notifications

Required when using the Automatic Update functionality (enabled by default)

NA

ICMP

download.hcn.com.au

80

HTTP

Automatic Update External Downloads

MedicalDirector Server
~Health Communication Network\HCN Automatic Update\Server\HCN Automatic Updates Service.exe

8121

HTTP

Automatic Update Internal Downloads

Server\Standalone

Workstation

Mobile

~Health Communication Network\Medical Director\MDW3.exe

www3.medicareaustralia.gov.au/pcert/soap/services/  

443

HTTPS

MyHealth Record access and management

Required when using Clinical and accessing MyHealth Records

services.ehealth.gov.au/doesPCEHRExist  

services.ehealth.gov.au/gainPCEHRAccess

services.ehealth.gov.au/getDocumentList  

services.ehealth.gov.au/removeDocument  

services.ehealth.gov.au/uploadDocument   

services.ehealth.gov.au/getDocument  

Server\Standalone

~DDI\MDXi\Mdxi.DeliveryService.exe

lookup.mdexchange.com.au

*113.11.232.74, *113.11.232.76

443

HTTPS

MDExchange Server hosted by MedicalDirector

Required when using Clinical and MD Exchange

*If you use ePrescribing this is required

myaccount.mdexchange.com.au

*113.11.232.74, *113.11.232.76

upload.mdexchange.com.au

*113.11.232.74, *113.11.232.76

download.mdexchange.com.au

*113.11.232.74, *113.11.232.76

Server\Standalone

 

~Health Communication Network\Communication Services\Md.Wcf.HostService.exe

Machine with Workstation/Mobile Role

net.tcp://<FQDN or IP if no DNS Suffix>:<First available port in defined range>/Workstation Service

8090 - 8190

TCP

Communication Services

 

For more information, see IP and Host Name Resolution Requirements for MedicalDirector Communication Services.

Required when using Clinical 3.17 or later

Server\Standalone

Workstation

Mobile

~Health Communication Network\Medical Director\MDW3.exe

MedicalDirector Database Server

net.tcp://<FQDN or IP if no DNS Suffix>:<First available port in defined range>/ServerService

~Health Communication Network\Communication Services\Md.Wcf.Utils.CommunicationServices.exe

Machine with Workstation/Mobile Role

net.tcp://<FQDN or IP if no DNS Suffix>:<First available port in defined range>/Workstation Service

Server\Standalone

Workstation

Mobile

~Health Communication Network\Medical Director\MDW3.exe

https://medorders-v1.clinicallabs.com.au  (for Clinical / Pracsoft 3.18)

443

HTTPS

eOrders - a system for securely ordering SDS-based pathology and cytology requests electronically from Abbott Pathology Dorevitch Pathology Gippsland Pathology Laverty Pathology QML Pathology Tasmanian Medical LaboratoriesWestern Diagnostic Pathology

Required when using Clinical and eOrders

https://medorders.clinicallabs.com.au  (for Clinical / Pracsoft 4.0)

https://eorder.apps.sonichealthcare.com (Sonic)

https://www.healthshare.com.au (HealthShare)

Server\Standalone

Workstation

Mobile

~Health Communication Network\Medical Director\MDW3.exe

http://<MedicalDirector Server>:9080/AduroFormSession

9080-9090

HTTPS

Healthlink

Required when using Clinical and Healthlink

Server\Standalone

Workstation

Mobile

~Health Communication Network\Medical Director\MDW3.exe

microsoft.com

443

HTTPS

MedicalDirector Clinical Sidebar Platform

Required when using Clinical and the Sidebar

digicert.com

usertrust.com

mixpanel.com

starfieldtech.com

globalsign.net

globalsign.com

Server\Standalone

Workstation

Mobile

~Health Communication Network\Medical Director\MDW3.exe

api.healthshare.com.au

443

HTTPS

Healthshare Referrals Widget.

Comprehensive, up-to-date, searchable directory of Australian practitioners.

Required when using Clinical and the Sidebar

mdsidebar.medebridge.com.au

UHG Medical Request Widget.

Quick and efficient way to submit medical requests to life insurance companies.

medicaldirector.com

80

HTTP

ePiP Shared Health Summary Calculator.

Enable the practice to know if they are achieving the maximum shared health summary upload target for Practice Incentives Program (PIP) requirements.

Required when using Clinical and the Sidebar

Insights Widget.

Practice population health tool that aims to assist the practice in improving the quality of patient health outcomes and practice accreditation.

Required when using Clinical and the Sidebar

Server\Standalone

Workstation

Mobile

~Health Communication Network\Medical Director\MDW3.exe

mdpromptsvr.australiaeast.cloudapp.azure.com

80

HTTP

Clinical Prompts Widget.

Displays clinical prompts in the sidebar as an alternative to pop-up messages.

Required when using Clinical and the Sidebar

Server\Standalone

Workstation

Mobile

~Health Communication Network\Medical Director\MDW3.exe

No exclusion required

Not Applicable

Not Applicable

Clock Widget.

Analogue Clock.

Required when using this widget

Calendar Widget.

Calendar with month view.

Server\Standalone

Workstation

Mobile

~Health Communication Network\Medical Director\MDW3.exe

mydrgo.com.au

443

HTTPS

MyDr Go Widget.

Quickly issue medical documents to your patients via video consultation.

Required when using this widget

www.net-health.com.au

443

HTTPS

Net-Healthdata Widget.

Tele-monitoring widget to help practitioners monitor the vital signs data of the patient.  Very useful for patients with chronic conditions.

Required when using this widget

www.tabnostics.com.au

443

HTTPS

Tabnostics Widget.

A program to download tests performed with the Tabnostics Table.

Required when using this widget

app.medicalnote.com.au

443

HTTPS

MedicalNote Importer Widget.

Medical note importer.

Required when using this widget

phn.sentreferral.com

443

HTTPS

Sent Referral Widget.

Streamlines the process of preparing and sending referrals for your patients.

Required when using this widget

Server\Standalone

Workstation

Mobile

~Health Communication Network\Pracsoft\Pracsoft.exe

MedicalDirector Database Server

61613

TCP

ActiveMQ based MedicalDirector Messaging Service
*Used by Surgical Partners plugin

Required when using Pracsoft 3.17 or later

Server\Standalone

~Java\jre6\bin\java.exe

Machines running MD Pracsoft  

Server\Standalone

Workstation

*with TYRO Terminal Connected

~Health Communication Network\Pracsoft\Pracsoft.exe

58.181.64.0 - 58.181.71.255

10443

HTTPS

TYRO Network Connectivity Requirements
*Refer to https://www.tyro.com/selftest/

Required when using Pracsoft or Bluechip with Easyclaim

58.181.64.0/21, netmask 255.255.248.0   

www.tyro.com/

80

HTTP

merchant.tyro.com  

443

HTTPS

integration.tyro.com

integration.ha.tyro.com

integrationdownloads.tyro.com

terminaldownloads.tyro.com

Server\Standalone

Workstation

Mobile

~Health Communication Network\Medical Director\MDW3.exe

api.messagenet.com.au/

443

HTTPS

MedicalDirector SMS Scheduling Services and Applications.

Ad-hoc SMS are sent from the Applications

Scheduled messages are sent by the SMS Services

Required by sites with a MessageNet account using MedicalDirector SMS Capabilities

~Health Communication Network\Pracsoft\Pracsoft.exe

~Health Communication Network\PracSoft\PSApptBook.exe

~Health Communication Network\Common\SMS\SmsScheduledAgentService.exe

~Health Communication Network\Bluechip\HcnBCSmsService.exe